We drove into the service area like you are required to .My wife and I both opened our truck doors to get out and steped down on tbe floor. We booth fell and hit the sid3 step om our truck and floor. That floor is very slick when its wet. Customers should not be required to dive in there when it is raning. That is a very unsafe floor. There was no wet floor sign out and no warimg the floor was slick. We booth hurt our left arms and and she hurt her lower back and I hurt mt mid back. We booth are very soar today. A service peronal came out and made a comment the reasom why my wife fell it because her shoes where wet and she replied because its raining outside.