We were on our way to New Mexico from Georgia and my Buick Enclave started hopping along with my screen showing traction off. Despite my trying to turn it on, we still hopped along. Found Harry Robinson Buick GMC. Was greeted quickly. Shown to the waiting room where snacks and coffee were provided. After about two hours of being worked in to an already filled schedule, Randy Jones came to give us the bad news. His face was sympathetic before he opened his mouth. We needed a new motor, something about a disabled piston and we would never make it to New Mexico. We trusted him immediately. He called Hertz and arranged for a rental similar to what we had. He had Tristan or similar name drive my husband and me to Hertz. The people in the service department helped us move all our baggage to the rental. He texted us several times to apprise us about the vehicle. I trusted him so much that I told him to see if we needed tires. He sent pictures of my tires to show me. We could have never asked for better treatment than we got at Harry Robinson’s. I was very happy also that I had purchased extended warranty when I purchased the vehicle. Harry Robinson is very fortunate to have
Randy Jones representing him and his company. Kudos also to Colton Montgomery who was a pleasure to deal with regarding the financial aspect.