Hatch Toyota

Love my car Yes, you should check them out first, you won't go anywhere else. Great selection to choose from. I ?? my new car! They took the time to explain every Yes, you should check them out first, you won't go anywhere else. Great selection to choose from. I ?? my new car! They took the time to explain everything to us. More

Second Tundra Purchase I have purchased two Tundras from Hatch Toyota in the past three years. Knowone in the west beats these guys on selection and pricing on Tundras. The I have purchased two Tundras from Hatch Toyota in the past three years. Knowone in the west beats these guys on selection and pricing on Tundras. The friendly staff has earned my business for any future purchases. More

I will Never go anywhere else!! This is the 3rd vehicle that I have bought at Hatch Toyota. I have always been treated like family when I have been there. I went in and told them the This is the 3rd vehicle that I have bought at Hatch Toyota. I have always been treated like family when I have been there. I went in and told them the type of vehicle that I was needing for my family, and Hatch Toyota helped me find exactly what I was needing. I never felt pressured into buying at anytime. I highly recommend Hatch Toyota to anybody who is needing a vehicle. A special thanks to Chaz, Seth, Bob Genet, and Bob Moore. More

Fantastic Service From the initial reminder I received on my screen of my new Rav4, to the ease of scheduling my 1st scheduled maintenance, coupled with simply hitting From the initial reminder I received on my screen of my new Rav4, to the ease of scheduling my 1st scheduled maintenance, coupled with simply hitting the touch screen to make the call to the Hatch Toyota Service Center in Show Low, it was effortless. It took just a day to get me scheduled, in which Eric Erskine (Service Manager) called me as a reminder of the scheduled appointment. The beauty of it all was that I easily was able to get a 1PM appointment, making it very convenient around much lunch break. Eric was expecting me, and politely greeted me as I entered the service center. He explained things, and I sat down to catch up on my emails. After just 5 minutes, my salesman (Joe Hessinger), whom I had not seen since November 2014 when I purchased the car came over the greet me. My experience with Eric & Joe was proof that "Buying Local" was the right thing to do. I work for Cellular One in Show Low, and that is our company's belief "Buy Local", whenever possible. After speaking with Joe for a few minutes, I went back to catching up on my emails in a very nicely appointed waiting area. I barely got through all of my emails, when Eric walked over to me to let me know my car was ready. He thoroughly reviewed everything that was done on my car, spelled it out very clearly, explained how the synthetic oil did not yet need changing, walked me though when it would need changing, etc. When I asked him where I needed to pay, he said "No Charge - It's part of your 2 Year Toyota Care plan." What a relief! The Parts Department was great too, as they answered some of my detailed questions while I waited. Nicely done Hatch Toyota! Randy Kline More

Rory Mahoney cares about detail Rory Mahoney serviced my car like a champ. I wish everyone was as efficient and clean as he is. Could not of asked for a better job. Rory Mahoney serviced my car like a champ. I wish everyone was as efficient and clean as he is. Could not of asked for a better job. More

Fantastic Experience at Hatch! I wanted to thank Hatch Toyota for making our purchase of the 2015 4Runner the most enjoyable car buying experience we have ever had! Jamison was fant I wanted to thank Hatch Toyota for making our purchase of the 2015 4Runner the most enjoyable car buying experience we have ever had! Jamison was fantastic to work with over the internet and was even better in person! We are thrilled with how easy the entire process was and are excited to have the new 4Runner! We are so glad to have done business with you and have been telling everyone that if they need a new car to head, Show Low as it is well worth the drive! You have customers for life now! Thanks again! More

Stayed over to get repair done Mike is the mechanic who apparently does the difficult unusual repairs at the Hatch service department. On a recent experience to have a repair on my Mike is the mechanic who apparently does the difficult unusual repairs at the Hatch service department. On a recent experience to have a repair on my aging vehicle, Mike stayed past his shift to finish a repair so I could return to my home. More

Very satisfied buyer I'd like to thank everyone at Hatch Toyota for an AMAZING car buying experience! It was worth the 490 miles :) In particular, Jamison. You answered ev I'd like to thank everyone at Hatch Toyota for an AMAZING car buying experience! It was worth the 490 miles :) In particular, Jamison. You answered every question I asked you right away. Every email was replied to, most of the time faster than I could take a break to read it. You were transparent and delivered beyond our expectations. What's most important to me is that you were genuinely respectful to my family and our needs. You showed a more than willing attitude throughout the entire process. You've earned a customer for life. Everyone we interacted with was positive. Your establishment is super clean and so are the cars. Thank you so much for ending the car buying nightmare. More

There is a Reason why they are one of the best Dealerships I have never had a better experience at a dealership than with Hatch Toyota. It started off by emailing and getting information about a certain vehicl I have never had a better experience at a dealership than with Hatch Toyota. It started off by emailing and getting information about a certain vehicle the dealership had on their lot. It was the exact vehicle I was looking for. I intended to make this a month or two long process for several different reasons. Before I knew it I was making a 3 hour long journey to look at the vehicle. When I was up there I was taken care of immediately. Everyone was friendly (not pushy). I was in and out of their with a new vehicle before lunch time. I cannot say thank you enough to the entire staff, their professionalism, the courtesy, everything. I didn't feel like a customer but more of an investment. I plan using this dealership for future vehicles. More

I bought a 2014 new Tacoma through Hatch's internet service and flew in 800 miles away to pick it up after being assured nothing was wrong with it. I showed up to the dealer to pick it up and the truc service and flew in 800 miles away to pick it up after being assured nothing was wrong with it. I showed up to the dealer to pick it up and the truck had a clutch malfunction causing a loud creaking/clanking noise.....BRAND NEW TRUCK. I am livid. You would think they would have driven it for me to make sure everything was 10/20 standard ok as a courtesy since I was traveling so far to buy it. They offered me no service to help with the issue other than to say I had to take it to my local dealer to fix it back in Oklahoma because their Service Dept. was closing. Also, they promised to call me Monday to assist with the repair, and they never called. Thanks for screwing me over HATCH TOYOTA. You ruined my Toyota experience. BTW, as I write this I have no truck because it is in the shop. Thanks Heather and Jameson. More