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Hatch Toyota
Show Low, AZ
152 Reviews
Hatch Toyota is located in Show Low, Arizona. We have been in the automotive business since 1958. In 2009 we moved into our brand new exculsive Toyota facility to better serve the needs of our guests.
We pride ourselves with great customer care before and after the sale. We stock a big selection of the entire Toyota brand lineup. Trucks are a huge part of our business at Hatch Toyota. We are currently the #1 selling Toyota Tundra dealer in Arizona. What this means to you is speaking with a staff that knows the Toyota brand inside and out, to fit you into the right ride for your needs at a fair and unbeatable price.
Chaz Hatch owns and operates Hatch Toyota. He is here everyday to meet each guest and sees to their complete satisfaction. Along with the management and staff we all are here for you. He is a third generation operator of the dealership. Hatch Toyota has won the Toyota President's Award 5 times. We truly believe this set's us apart from other dealers both locally and statewide.
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Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 152 reviews
November 16, 2021
I'm not sure if I should give 5 stars for the great personal service we got with Richard Garcia, or 1 star for the pathetic know-nothings in the service department. With a new vehicle, you get free s personal service we got with Richard Garcia, or 1 star for the pathetic know-nothings in the service department. With a new vehicle, you get free service and oil changes to 25k miles. Great! I thought my 2021 Venza had a "foot activated" rear hatch, but I couldn't get it to work. So I asked the Toyota service tech if that was a feature on my Venza. He's Toyota service, he'll know, right? He got down on his hands and knees and looked underneath the car. He said "nope, there's no sensor under there, so your car does not have that feature". Darn. But watching you tube videos, I discovered that I was simply not standing far enough back from the car. I positioned myself two feet back, swung my foot under the rear of the car, and wa-laa....it opened automatically. Oh hey, Mr Toyota Service Guy......I DO have a sensor! You didn't know that? You need some training! Now, somehow, the latch on my console broke. On my visit where Mr Service guy made an idiot of himself by saying my Venza does not have a foot activated hatch, I told him about the broken latch, and when I picked up my car, he said the part was ordered. That was my 10k mile oil change/checkup. I'm now needing my 15k mile checkup, and I haven't heard one word from Hatch about my replacement latch. I called 3 different times trying to find out when I could come in to get it installed. I can't get Anyone in service to talk to me. I've left messages, no one calls me back. In frustration, I turned to Richard Garcia (this is NOT his job) and told him of the problem. He talked to service about this, and he was told to tell me that they would call me. That was last week No one has called me. BTW Richard, thank you again for your help, even tho your efforts were futile. I'm told they are short staffed and very busy. I understand being busy. However, Mr Service Guy, do something honorable and take 30 seconds out of your LIFE to just give me a call and ACKNOWLEDGE me. You know, as opposed to tucking your tail between your legs and hiding every time I try to get info about my console part. I have an appointment on Saturday November 27th for my 15k service. I wonder.........will they have my part? It was supposedly ordered 2 months ago! Perhaps it's being delivered from Jupiter? The exciting conclusion to this debacle will soon be revealed! More
by Julie
November 11, 2021
Logan is a great guy and dealer to worth with!Logan has Logan is a great guy and dealer to worth with! Logan has helped up with 2 separate vehicle trade-in's. We could not be happier with both vehicles. Logan is a great guy and dealer to worth with! Logan has helped up with 2 separate vehicle trade-in's. We could not be happier with both vehicles. Logan was honest, professional, and very helpful. We hope to go through Logan again for any future vehicle needs. A real great guy to deal with! More
by strow
Employees Worked With
November 07, 2021
We were out in 2.5 hrs. Very easy to deal with! Highly recommend Hatch! recommend Hatch! More
by barditch0701
October 31, 2021
Hands down the BEST car buying experience I’ve ever had. Due to the current nationwide inventory shortage I had almost given up on my new car search. I had tried with several Toyota dealerships in the valle Due to the current nationwide inventory shortage I had almost given up on my new car search. I had tried with several Toyota dealerships in the valley, but they were price gouging new inventory, charging 5-10k over MSRP and they were unwilling to negotiate at all. I was lucky enough to get Sam Frederico on the phone when I saw they had the army green 4Runner that I had been searching for for months. He worked so hard to get me the best price possible and saved me thousands of dollars vs. the other Toyota dealerships I had worked with. He was so attentive and went out of his way to make the experience as seamless as possible. We were able to negotiate the deal, secure a deposit, and approved for financing all over the phone and online. When we arrived at the dealership we spent less then 45 minutes there, a few minutes on paperwork and the rest of the time learning about all the cool features of my new ride. Sam made us feel like family and was so knowledgeable about our car, he really was a trusted advisor. I was truly blown away by this dealerships top notch customer service and I will return here for my next purchase. I will also be sure to tell everyone about how I was treated here and how even though it’s a sellers market, they still made a fair deal and did what was best for the customer, even when they didn’t have to. That says a lot about the integrity of this company and it won’t be forgotten. More
by Karissaweis
Employees Worked With
Sam Federico
October 27, 2021
Richard Garcia and Damien Morales helped us get our new 2022 Toyota 4Runner TDR Pro and it was great from the start. They didn’t beat around the bush and we told them what we wanted and they delivered! Ver 2022 Toyota 4Runner TDR Pro and it was great from the start. They didn’t beat around the bush and we told them what we wanted and they delivered! Very professional and answered all of our questions with facts from the manufacturer. These guys know Toyota! Thanks again for the hospitality. Ask for Richard Garcia or Damien Morales for a no pressure encounter! More
by rachelzitar
October 17, 2021
We have not yet been able to locate the car we want. However the service from sales was excellent. He has followed up and is looking for what we want. However the service from sales was excellent. He has followed up and is looking for what we want. More
by pagele
Employees Worked With
Damian Morales
October 15, 2021
Michael Ungar helped me a lot. Came in Looking for a truck and he worked hard and made sure I got one! For sure coming back truck and he worked hard and made sure I got one! For sure coming back More
by Aahron
October 13, 2021
Awesome experience easy to deal with smooth transaction they streamlined everything Michael Pierce product specialist went above and beyond can't say enough great things about him ask for him you can't go they streamlined everything Michael Pierce product specialist went above and beyond can't say enough great things about him ask for him you can't go wrong More
by robles.rene1978
Employees Worked With
September 20, 2021
Richard dealt with me honestly and fairly to get me into the vehicle I was looking for. Thank you Richard!! the vehicle I was looking for. Thank you Richard!! More
by mreinhar2001
August 11, 2021
Wow! Five Stars is not enough to reflect the service I have received from Eric and the Service Department on my 2021 Tundra. Attempting to track down a "rattle" in my new truck and through the entire pro have received from Eric and the Service Department on my 2021 Tundra. Attempting to track down a "rattle" in my new truck and through the entire process I felt like Toyota and, Eric specifically, were most concerned that I was satisfied with the outcome no matter what it took. I am a customer for life!!! More
by lisatucker1085
Employees Worked With
Eric Erskine
