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Hatfield Buick GMC

Redlands, CA

Overview
Employees
Reviews
Vehicles
4.6
593 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 593 reviews

February 12, 2026

Very nice service and well behaved all staff Also good arrangement for coffee and water.. More

by MOSARRAT.SALIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 05, 2026

Everything went quickly and smoothly, the same as it always does. Thank you for another pleasant visit. More

by russastanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2026 -

Hatfield Buick GMC responded

Hello, we really appreciate your feedback! We're glad everything was completed quickly and to your satisfaction! Thank you again for leaving us this response!

February 04, 2026

The mechanics at Hatfield, after hearing our concerns, took initiative and helped solve the problem and it actually felt like they listened and looked out for the customer in our case. More often than not More

by NICKANDTISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2026 -

Hatfield Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. It is great to hear everything was done quickly and to your satisfaction! I can assure you we try each time you are here to solve any problem you are having with your vehicle. We appreciate your business and hope to see you again soon.

February 03, 2026

Adrien is great to work with. He keeps me updated on the progress of repairs and is able to answer all of my questions. More

by HRZBRGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2026 -

Hatfield Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2026

Timely, friendly, completed as promised _ there is no better dealer or service in Southern Cal! More

by JEFF_MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2026 -

Hatfield Buick GMC responded

Thank you for choosing Hatfield Buick GMC as your first choice for all your automotive needs! We hope you have a great day!

February 01, 2026

Great service all around. First dealership I’ve had a great experience with. I live in menifee and will continue to drive to Redlands to have my truck serviced!!! More

by DANIELLE.RAMIREZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2026 -

Hatfield Buick GMC responded

Hi there, thank you for taking the time to leave a review for us at Hatfield Buick GMC. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2026

I trust this dealership because the staff is professional and the prices to maintain my Escalade are must better than other dealerships. More

by ROBERTDONOVAN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2026 -

Hatfield Buick GMC responded

Hi, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!

January 26, 2026

Alex and Adrian are awesome. I had a check engine light come on and brought it straight to them. Diagnosis was loose ground cable on starter. Top notch service. More

by JEBERHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2026 -

Hatfield Buick GMC responded

Hi there, thank you so much for your positive comments about Hatfield Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2026

Amazing dealership. Service Dept. was great Parts Dept. always has what you need. I will continue to have all my vehicles serviced with them. More

by henryadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2026 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

January 24, 2026

I wished my extended warranty covered all costs, everyone is nice and helpful. Have a good day. More

by NURSEDEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2026 -

Hatfield Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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