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Hatfield Buick GMC
Redlands, CA
543 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 543 reviews
October 04, 2025
I went in for an oil change, and the service was very fast. I took my own oil that I have had and wanted to use it up and I was given credit for it. Thank you so much for all the services that I have h fast. I took my own oil that I have had and wanted to use it up and I was given credit for it. Thank you so much for all the services that I have had. More
by DDMONTOYA
Verified Customer
October 03, 2025
Kaylynn, was absolutely amazing. She was very knowledgeable with a very approachable personality. She took the time to answer my questions and concerns. During the purchase process s She was very knowledgeable with a very approachable personality. She took the time to answer my questions and concerns. During the purchase process she went above and beyond to make sure we were satisfied. More
by OFFSHOREADDICT
Employees Worked With
October 02, 2025
Great experience working with Katlynn. She explained everything thoroughly and guided me through the process with complete professionalism, She explained everything thoroughly and guided me through the process with complete professionalism, More
by greg.faith
Employees Worked With
October 02, 2025
The Best GM maintenance in the Redlands area, by far. The Staff is very knowledgeable, professional and the facility is always clean and tidy. The Staff is very knowledgeable, professional and the facility is always clean and tidy. More
by rickgarcia143
October 01, 2025
My experience was amazing! Mickey was communicative the entire process and the whole process was seamless. I would recommend this dealer and Mickey to all my friends and family Mickey was communicative the entire process and the whole process was seamless. I would recommend this dealer and Mickey to all my friends and family. More
by snies2017
September 30, 2025
Alex in service is very professional,very good customer service, been assisting me with all my recalls always makes it easy and fast service, been assisting me with all my recalls always makes it easy and fast More
by badboyzchevy
Employees Worked With
September 29, 2025
I have brought my truck in for service twice for the same problem (Engine light), and the dealer has twice ignored my concerns and gone about "repairing the problem." I recommend that this dealer train its a problem (Engine light), and the dealer has twice ignored my concerns and gone about "repairing the problem." I recommend that this dealer train its advisors on customer service, with a focus on active listening. It turns out that after two visits to this dealer, nothing was fixed. This was noticed by a different dealer, raising my concerns about the quality and assurance that this Hatfield dealer provides. I do not expect to return at all after these negative experiences. I recommend that fellow GMC vehicle owners ask questions and request a second opinion after their initial visit to Hatfield GMC. More
by jrosafi
Employees Worked With
September 29, 2025
Kevin made the car buying process very easy. He explained everything straightforward and most importantly there was no haggle going on. phenomenal service. He explained everything straightforward and most importantly there was no haggle going on. phenomenal service. More
by Mario Valles
Employees Worked With
September 23, 2025
Very good place they know what they’re doing and very helpful and nice employees helpful and nice employees More
by BENPARRA
Employees Worked With
September 20, 2025
Excellent service and communication Friendly and professional Thorough and complete analysis of problem Great to work with professional Thorough and complete analysis of problem Great to work with More
by Jim
Employees Worked With
