Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
402 Reviews of Hatfield Buick GMC - Service Center
Sort by
July 08, 2023
Hatfield Buick was able to get me in for an oil change. Adrian was awesome and got my car back to me before he promised. Thanks!!! Adrian was awesome and got my car back to me before he promised. Thanks!!! More
by ILARIA.PESCO
Verified Customer
July 07, 2023
I need more room to give all the details of this experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to experience. Never given a written estimate, charged double for parts. MSRP INSTEAD OF COST. couldn’t give a time on labor. “ flat rate” according to Henry “ Price charged was based on calif Regulation” parts were base on what GMC requires you to charge. I reviewed BAR web page for more information and was given a number to call to discuss. All information I was given was not accurate. I’m extremely disappointed In The entire process. I didn’t even mention being without a car for 3 days……. I could go on and on about my experience. I purchased my last 2 cars from Hatfield because I THOUGHT I could Trust! Shame on Me!!!! I know I gave Adrian a bad rating. The truth is I don’t have a problem with him . It’s the deceit. More
by GJRIVER
July 06, 2023
Hatfield Buick is dedicated to service in this community and supports numerous community programs. The sales of new and used cars helps keep the residents using quality American vehicles, and the service to and supports numerous community programs. The sales of new and used cars helps keep the residents using quality American vehicles, and the service to these vehicles is appreciated. More
by DBUCH7326
July 06, 2023
Great dealership and team to work with! The process was easy and I highly recommend! The process was easy and I highly recommend! More
by KellyV
July 04, 2023
Adrien was very helpful and courteous! This was the 1st service call on my Buick Envision since purchase and I will gladly bring my car in for all service needs. Thank you for great se This was the 1st service call on my Buick Envision since purchase and I will gladly bring my car in for all service needs. Thank you for great service and friendly staff!! More
by NANCYBOB216
Employees Worked With
July 04, 2023
I believe that Hatfield Buick service department is the best GM dealer in the Inland Empire. best GM dealer in the Inland Empire. More
by DAVIDJCASTALDO
July 02, 2023
Adrian in the service department was outstanding. He took the time to answer all questions I had. I am very happy with the purchase of my vehicle and the service and attention I received at Hatfield He took the time to answer all questions I had. I am very happy with the purchase of my vehicle and the service and attention I received at Hatfield GMC. More
by MIKMUNOZ1111
Employees Worked With
July 02, 2023
Our family has been trading at Hatfield for over 50 years with confidence in their integrity. Adrian runs the service department in the same manner! with confidence in their integrity. Adrian runs the service department in the same manner! More
by JRKYR
Employees Worked With
July 02, 2023
This dealership has great service, great customer support, and I would not go any where else to purchase a GM car. support, and I would not go any where else to purchase a GM car. More
by LARMAR1997
July 01, 2023
Adrian always goes out of his way to provide the best service. He’s the reason I bring my car in to get serviced. service. He’s the reason I bring my car in to get serviced. More
by STACIE1129
Employees Worked With
