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Hawk Cadillac of Joliet

Joliet, IL

Overview
Employees
Reviews
4.5
254 Reviews
We are here to help in any way we can with your automotive finance, purchase and service needs. Let us know if you have questions regarding a new or used vehicle, financing, or about any of the services we provide. We are proud to be your choice new and used car dealer serving the Tinley Park, Naperville, and Morris area and look forward to hearing from you.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 254 reviews

April 07, 2023

I was very pleased with the service that I received. The employees were very professional. More

by jlwhitney54@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Anderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Helpful
April 06, 2023

The price they charged me was ridiculous. The time it took them was absurd. Next time I will for sure take it to another place to get it fixed. More

by rojasinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names.
Report | Print
Apr 07, 2023 -

Hawk Cadillac of Joliet responded

Hello, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to Service Manager, Bill Webb at 779-260-4270 to discuss this further.

Helpful
April 02, 2023

Prompt. Honest analysis of the service required. Completed as promised. I will be a costumer for years to come. More

by TTAVIATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Thorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 04, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 19, 2023

we brought our cadillac xt4 in for an oil change and tire rotation . we were told it would take about an hour and a half . we got a phone call a half hour early saying it was ready . great service !! More

by rwhoyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izayah Ewings
Report | Print
Mar 21, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Mar 22, 2023 -

Hawk Cadillac of Joliet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
March 08, 2023

Very prompt customer service was very excellent you guys deserve 5 stars and fast for what I had done. More

by kmanbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wish I knew his name
Report | Print
Mar 11, 2023 -

Hawk Cadillac of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
February 25, 2023

Had no issues. Was in and out at allotted time. Service rep efficient and friendly. More

by Rapovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Mullin
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Feb 27, 2023 -

Hawk Cadillac of Joliet responded

Hi Rapovich, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 01, 2023 -

Hawk Cadillac of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 12, 2023

My salesman was John Crusak. He did a great job explaining everything. Service department was great also. More

by Gregg P
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Crusac
Report | Print
Feb 14, 2023 -

Hawk Cadillac of Joliet responded

We're happy you found our staff to be so supportive during your experience here at Hawk Cadillac. We sincerely value your business and look forward to your next visit!

Feb 14, 2023 -

Hawk Cadillac of Joliet responded

Hi Gregg, we're happy you found our staff to be so supportive during your experience here at Hawk Cadillac. Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
January 28, 2023

Had a good experience with Mindy. They put me in a beautiful car, very happy. More

by SEANONEILLFOID
Recommend Dealer
Yes
Employees Worked With
Daryl Woltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Cadillac

Feb 01, 2023 -

Hawk Cadillac of Joliet responded

We're so happy we were able to help you out! Thank you again for choosing Hawk Cadillac and we hope to see you again.

Helpful
January 21, 2023

Took care of what needed to be done, and got the job done when promised More

by CADDYDOC57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Report | Print
Jan 23, 2023 -

Hawk Cadillac of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Jan 24, 2023 -

Hawk Cadillac of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Hawk Cadillac and we hope to see you again.

Helpful
January 12, 2023

When purchasing the vehicle could not give mats on a 55k vehicle thought that was pretty cheesy More

by BULLDOG11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocco
Report | Print
Jan 16, 2023 -

Hawk Cadillac of Joliet responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to Customer Care Manager, Daryl Woltman at (815) 741-6993. We look forward to hearing from you.

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