Hawk Chrysler Dodge Jeep Ram

I wanted to take a moment to recognize Brandon for the outstanding customer service he’s provided. Every time I’ve had an issue or concern with my car, Brandon has been incredibly helpful, professional, a outstanding customer service he’s provided. Every time I’ve had an issue or concern with my car, Brandon has been incredibly helpful, professional, and responsive. He consistently goes above and beyond to make the process as easy and convenient as possible, which has made a huge difference during stressful situations. It’s rare to find someone who genuinely cares about their customers and takes the time to ensure everything is handled smoothly. Brandon has always been knowledgeable, communicative, and willing to help, and I truly appreciate all he has done. Because of him, my experiences with the dealership have been much more positive. The dealership is very fortunate to have someone like Brandon on their team. His dedication to helping customers and making sure they are taken care of does not go unnoticed. The 5 stars is for Brandon but I’d give him 5+ stars if it was an option haha! Thank you, Brandon, for all that you do! More

Great customer service very nice willing too get the job done thanks a lot I was in and out done thanks a lot I was in and out More

I always have a great experience when I visit the dealership. Everyone is friendly and helpful. Highly recommend this location to everyone I know. dealership. Everyone is friendly and helpful. Highly recommend this location to everyone I know. More

I feel very satisfied with the quality of service and reliability provided by this dealership. reliability provided by this dealership. More

I recently had an outstanding experience at a dealership. The staff were incredibly friendly and knowledgeable, making the process smooth and stress-free. They took the time to explain every detail thoroughl The staff were incredibly friendly and knowledgeable, making the process smooth and stress-free. They took the time to explain every detail thoroughly, ensuring I understand what repairs where needed. The environment was clean and welcoming, creating a pleasant atmosphere for the entire visit. I highly recommend this dealership to anyone in need of a car purchase or service! More

We are really happy with our new Jeep Wrangler. It’s exactly what we were hoping to find. The purchase process was disappointing, however. We had excellent communications with the dealership in It’s exactly what we were hoping to find. The purchase process was disappointing, however. We had excellent communications with the dealership in advance of our visit. Several texts and emails confirmed the VIN of the specific Jeep we were interested in, and an appointment was confirmed including that morning shortly before our arrival. When we walked into the dealership, they seemed to have no idea we were coming. We had to start the VIN process all over again and the Jeep was in the back of the dealership, not prepped or cleaned for our arrival or a test drive. What’s the point of all the earlier technology-driven communication if it’s not used by the sales staff to get ready for a possible purchase? Our arrival was not welcoming at all. The rest of our visit progressed as expected although it was unfortunate (but not surprising) that the staff attempted to up-sell us several protection packages. Ultimately we bought the Jeep we wanted but the positive vibes of the pre visit communications were offset by the disappointing welcome. More

Do NOT buy a vehicle from this dealership! They will tell you one thing prior to the sale and ignore you when a problem arises after the sale. I was induced to purchase a car from them with They will tell you one thing prior to the sale and ignore you when a problem arises after the sale. I was induced to purchase a car from them with the promise that they would pick up and deliver back my car from my home when a service issue arose but then failed to honor that promise. Calls and messages left for Jim Kinney, the General Manager, were never returned. This dealership does not value its customers and they will lie to you to get your business. Stay away! More

This where my family has been doing business for sometime now. I’m glad to be Bach in the Jeep Family again. now. I’m glad to be Bach in the Jeep Family again. More

Had A great experience. Will definitely return to this dealer for repairs. Annmarie was awesome. Explained everything and made the process very simple and professional Will definitely return to this dealer for repairs. Annmarie was awesome. Explained everything and made the process very simple and professional More

Peter Wong provided an exceptional experience from start to finish at Hawk Chrysler Dodge Jeep Ram. He was professional, knowledgeable, and never made us feel pressured at any point in the process. Peter to to finish at Hawk Chrysler Dodge Jeep Ram. He was professional, knowledgeable, and never made us feel pressured at any point in the process. Peter took the time to answer every question thoroughly, made sure we understood all of our options, and genuinely cared about finding the right fit for us rather than just making a sale. His communication, attention to detail, and customer service were outstanding. You can tell he truly values his clients and takes pride in what he does. If you’re looking for someone honest, patient, and easy to work with, I highly recommend asking for Peter Wong. More