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Hawk Ford of St. Charles
St. Charles, IL
2,797 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,797 reviews
April 16, 2022
Sam Menkovic was extremely helpful in determining what care was best for us to purchase. We purchased a Ford Edge but Sam showed us the Infinity and we returned to purchase that car also. care was best for us to purchase. We purchased a Ford Edge but Sam showed us the Infinity and we returned to purchase that car also. More
by mjmoran111
Verified Customer
April 15, 2022
Great service. Thank you! Worth taking your car in for recalls, tune ups, or check ups. Thank you! Worth taking your car in for recalls, tune ups, or check ups. More
by EMVITTORIA
April 15, 2022
great service department , trust the service advisors with my vehicles. Steve is very knowledgeable team member. with my vehicles. Steve is very knowledgeable team member. More
by JOE@JASHEET.COM
April 15, 2022
Service manager Steve has been extremely helpful. I’ve had issues with my car that kept re-occurring and he was able to send someone to pick up and drop off my car after the second time, so I did not I’ve had issues with my car that kept re-occurring and he was able to send someone to pick up and drop off my car after the second time, so I did not have to miss work. I appreciate the extra effort! More
by vlindgren7
Employees Worked With
April 14, 2022
Great people to deal with from start to finish! Helpful and informative. Definitely would go back and recommend them to friends and family. Helpful and informative. Definitely would go back and recommend them to friends and family. More
by MAGGS915
Employees Worked With
Andrew Munson, Nikko Ponce
April 14, 2022
The service at Hawk is always excellent. Everyone is always so nice and curtious. I always recommend them to my friends and neighbors. Everyone is always so nice and curtious. I always recommend them to my friends and neighbors. More
by CHRISORAM1949
April 14, 2022
Very friendly and service went above and beyond. The work performed took the entire day on a Friday and I had gotten a ride from them instead of waiting. Once it was complete, it was late in the The work performed took the entire day on a Friday and I had gotten a ride from them instead of waiting. Once it was complete, it was late in the day so I could not pick it up. As it happened, my dad passed away the following morning so I was focused on other things. When we were able to connect, the staff went above and beyond, delivering the car to me . They were all outstanding. More
by jenrosser
April 12, 2022
Once again Carr is in for service had a Antifreeze leak they repaired the car and called me as soon as it was done very easy to deal with very polite they repaired the car and called me as soon as it was done very easy to deal with very polite More
by STONERWP
Employees Worked With
April 11, 2022
Quick work, Patrick was helpful as was other Quick Lane rep (sorry - don't know name but wears glasses) and Nick kept me informed throughout the process. rep (sorry - don't know name but wears glasses) and Nick kept me informed throughout the process. More
by Edge
Employees Worked With
Nick - great job!
April 10, 2022
Parts delivery was the problem. It took a day for preliminary diagnosis, four business days until the WRONG part arrived, then another day to get the correct part. It took a day for preliminary diagnosis, four business days until the WRONG part arrived, then another day to get the correct part. More
by RUSSVZ
Employees Worked With
Monique Case
