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Hawk Ford of St. Charles

St. Charles, IL

4.7
2,796 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,796 reviews

April 08, 2022

Always willing to accommodate. Friendly and efficient staff. Have always gone above and beyond for me. More

by DMITCHELL817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikko Ponce
April 08, 2022

Great experience, friendly and knowledgeable staff. Felt like I was well taken care of at the service department More

by akuzniar25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
April 07, 2022

Very knowledgeable and helpful staff! Got my car in and out in a timely manner! More

by LAYNE.NEBEL8071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fata
April 06, 2022

The staff is always friendly. You can usually get in fast for service. They tell you want your car needs but never push it on you. More

by Christinemathieu18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel
April 05, 2022

I’ve had my vehicle serviced at Hawk Ford an St. Charles a few times and I have been nothing but completely satisfied with the service updates keeping me informed on what’s going on with the vehicle More

by STONERWP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

Nice people but they seem lost in dealing with the electronic communication technology systems in my car. I don’t think it is for a lack of trying and they are going to ask Ford for help, but so far More

by MIKE60174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico and Andy.
Apr 06, 2022 -

Hawk Ford of St. Charles responded

Hi Mike, Thank you for your feedback. My name is Jessica Born, I am the Business Development/Customer Relations Manager at Hawk Ford of St. Charles. I would like to speak to you to get a better understanding of what is going on in an attempt to assist you! Can you give me a call at 630-584-1800 ext. 830 when you have a chance? Thank you in advance! Your feedback is important to us and in an effort to make necessary improvements, additional information will be extremely helpful. Jessica

April 04, 2022

Everyone has been super friendly and thorough. Very helpful and knowledgeable, will definitely be back for any service needs! More

by GALLAHUEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly
April 02, 2022

I was an out of state buyer and they were very responsive and professional. Helped me with everything to make same day purchase, highly recommend. More

by SB523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oli, Benny, Deanna
April 02, 2022

Jeff at hawk ford was extremely helpful when I was shopping for a new car. I was pretty sure I couldn’t afford a new car so I was looking at used. Ended up I could afford a new car and got it built fo More

by STEPHANIEBORTKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
April 01, 2022

The "Works" as well as all required mileage maintenance was completed early and at competitive prices. More

by wadocimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Odman
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