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Hawk Ford of St. Charles
St. Charles, IL
2,807 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,807 reviews
September 09, 2021
Took car to quick lane. Work was done promptly. Afterwards they informed me of items to keep and eye on without upsell. I will not hesitate to return. Good job. Afterwards they informed me of items to keep and eye on without upsell. I will not hesitate to return. Good job. More
by Hondo74
Employees Worked With
Patrick Hertel
September 02, 2021
Always professional and very knowledgeable. Quick Service desk young men are very well informed. Regular service lane mechanic’s are proficient and helpful. My go to for service. Service desk young men are very well informed. Regular service lane mechanic’s are proficient and helpful. My go to for service. More
by RJWERY
Verified CustomerEmployees Worked With
Chris Krueger, Zack Innocanti
September 01, 2021
Took my vehicle in for an electrical problem and it was fixed within a couple of days. Scott was Great to deal with and kept me informed while i was out of my vehicle.. fixed within a couple of days. Scott was Great to deal with and kept me informed while i was out of my vehicle.. More
by SALMQ1011
Employees Worked With
Scott Cheperka
September 01, 2021
The spontaneous goodwill and aptitude of employees instills confidence in this old customer. It seems that we are living at a time when those in authority are doubted; Hawk allows the consumer to esta instills confidence in this old customer. It seems that we are living at a time when those in authority are doubted; Hawk allows the consumer to establish good faith. More
by KAREN_SNOWDEN12
Employees Worked With
September 01, 2021
Went for an oil change. Hardly no wait time and they didn't try to up sell anything. Just wanted/needed an oil change and that's what I got. My Vehicle has been in for service multiple times and Stev didn't try to up sell anything. Just wanted/needed an oil change and that's what I got. My Vehicle has been in for service multiple times and Steve Staub is the best! He's always helped me out and keeps me informed. More
by SHERREEMONACO
Employees Worked With
August 31, 2021
I will always recommend Hawk Ford for sales and service. Kirk Brown for sales and working with Steve and Scott in service is great. I appreciate all the work the mechanics perform on our vehicles. Kirk Brown for sales and working with Steve and Scott in service is great. I appreciate all the work the mechanics perform on our vehicles. More
by MJRIBEW
August 29, 2021
I highly recommend taking your vehicle to hawk Ford for service and repair. Scott keep me well informed on the repairs needed to be done on my vehicle. service and repair. Scott keep me well informed on the repairs needed to be done on my vehicle. More
by BOBMURRAY1971
Employees Worked With
Scott Cheperka
August 24, 2021
Steve was a great advisor. Provided updates on the service and the repairs that were needed. Decent waiting room and cannot wait for the remodeling to be dine. I found my new Ford dealership. service and the repairs that were needed. Decent waiting room and cannot wait for the remodeling to be dine. I found my new Ford dealership. More
by ALUZIN062
Employees Worked With
August 23, 2021
Great prompt service and did thorough inspection. Blah blah blah blah blah blah blah blah blah blah blah blah blah. I will not take survey next time if required 25 word minimum. blah blah blah blah blah blah blah blah blah blah blah blah. I will not take survey next time if required 25 word minimum. More
by MJGREAT
Employees Worked With
Patrick Hertel
