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Hawk Ford of St. Charles
St. Charles, IL
2,842 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose.
We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers.
Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,842 reviews
July 30, 2020
Quick Lane Service In & out in less than an hour, willing to match coupon prices. Amy and Patrick are always a pleasure to deal with, if needed a free car wash is thrown In & out in less than an hour, willing to match coupon prices. Amy and Patrick are always a pleasure to deal with, if needed a free car wash is thrown in. More
by TJHLAVATY
Verified CustomerEmployees Worked With
Amy Pfoutz, Patrick Hertel
July 30, 2020
Formerly Zimmerman Ford, i bought 2 trucks there painlessely. Felt like family. Figured i would go back now that its Hawk for my next truck purchase. They transferred what i wanted to look at and ma painlessely. Felt like family. Figured i would go back now that its Hawk for my next truck purchase. They transferred what i wanted to look at and made me feel like family. Hats off to the whole Hawk Family. Thanks Again. More
by Brian Rake
July 29, 2020
Great Experience!! Very first time purchasing a vehicle from Hawk Ford. Ken and Andrew went above and beyond to accommodate us. Would highly recommend Hawk Ford. Than Very first time purchasing a vehicle from Hawk Ford. Ken and Andrew went above and beyond to accommodate us. Would highly recommend Hawk Ford. Thank you Ken and Andrew from the bottom of our heart. - Ron and Jackie Webb More
by JAXXJAGS
July 29, 2020
This is the third new vehicle I have purchased at this dealership. I enjoy the experience, and have found the sales team to be helpful, friendly, and knowledgeable. I feel that I received a fair deal, and dealership. I enjoy the experience, and have found the sales team to be helpful, friendly, and knowledgeable. I feel that I received a fair deal, and good customer service. Roger (sales) was helpful and easy to work with, and Andrew (Finance) was professional, friendly, and a pleasure to talk with. The transaction was smooth. Thanks. Really enjoy driving my new Ford Edge! My wife loves her Ford Escape as well! More
by MIKFR1
July 29, 2020
Great work! Went in for an oil change. Quick, efficient and friendly! Car was promised at the time they said. Great price and great service! Will definitely b Went in for an oil change. Quick, efficient and friendly! Car was promised at the time they said. Great price and great service! Will definitely be back. Thanks! More
by DKROBY
Employees Worked With
Patrick Hertel
July 28, 2020
Highly recommend Hawk Auto in St.Charles.They didn't Highly recommend Hawk Auto in St.Charles. They didn't give up finding out why my engine light wouldn't go off after a repair. Fixed it and refunded m Highly recommend Hawk Auto in St.Charles. They didn't give up finding out why my engine light wouldn't go off after a repair. Fixed it and refunded my money. Great customer service! More
by Holly666
Employees Worked With
July 24, 2020
Warranty repairs Steve was very helpful, friendly and courteous. He kept me informed of my vehicle repair status and even delivered my truck back to me half day early Steve was very helpful, friendly and courteous. He kept me informed of my vehicle repair status and even delivered my truck back to me half day early. More
by JSIEGLER10
Employees Worked With
July 23, 2020
Very nice staff! Assisted me in looking for new tires for my car. They suggested that I would need them before winter. The was a pleasure to work with. my car. They suggested that I would need them before winter. The was a pleasure to work with. More
by siobhankdrew
Employees Worked With
Patrick Hertel
July 23, 2020
Kayla was very accommodating with scheduling and Jim P. made the car buying process easy. He was very personable and did what needed to be done quickly and efficiently. made the car buying process easy. He was very personable and did what needed to be done quickly and efficiently. More
by MIDWESTRAM
Employees Worked With
Jim Pascente, Kayla
July 21, 2020
Great service,easy to make appointment, greeted promptly, service done same day, even washed our vehicle. Would recommend Hawk Ford for any service required for your car or truck. service done same day, even washed our vehicle. Would recommend Hawk Ford for any service required for your car or truck. More
by nmschmuldt
Employees Worked With
Steve Kershaw
