
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,766 reviews
Everyone and everything was awesome. The people and the work done on my car was as if I was family. Thank you I will go back. work done on my car was as if I was family. Thank you I will go back. More
Great Group Even during these unprecedented times they were friendly, accommodating and able to see the transaction through. As much as I hate buying a new car b Even during these unprecedented times they were friendly, accommodating and able to see the transaction through. As much as I hate buying a new car because it takes so long, Ken Bailey did what he could to make it as painless as possible. More
Outstanding service. I wasn’t able to get the work done in time the previous day so when I returned, I was given priority and got my car back way sooner than expected. Hats off to the Quick lane team. in time the previous day so when I returned, I was given priority and got my car back way sooner than expected. Hats off to the Quick lane team. More
Bob was amazing!!! He worked with me on a brand new 2020 Ford Escape. This was my first time buying a car and this dealership and Bob made my experience amazing! Ford Escape. This was my first time buying a car and this dealership and Bob made my experience amazing! More
Great follow-up The moment I drove our new-to-us truck off of the Hawk Ford lot, the check engine light came on. Zack and the service team diagnosed the problem immed The moment I drove our new-to-us truck off of the Hawk Ford lot, the check engine light came on. Zack and the service team diagnosed the problem immediately, and the sales team agreed to make the repair at no additional cost to me. The truck was dropped off, repaired, and back on the road in less than 48 hours. I'm grateful to have had such a positive experience! More
An easy purchase We're really enjoying our new truck. The moment I drove off of the lot, the check engine light came on. The truck service team took it in immediately, We're really enjoying our new truck. The moment I drove off of the lot, the check engine light came on. The truck service team took it in immediately, diagnosed the problem, and worked with the sales team on a solution. In the end, the cost of the repair was covered by the dealership, and the repair was done in a day. I'm grateful to have had such a positive experience at Hawk Ford! More
The quick lane is always easy to work with. People are always freindly and nice. Just wish you would still offer a free car wash with any service. always freindly and nice. Just wish you would still offer a free car wash with any service. More
Service expectations were delivered at a high level. Spoke with Steve reagding my appointment needs. He was very curteous and thorough over the phone. When I dropped off the vehicle and picked it up he w Spoke with Steve reagding my appointment needs. He was very curteous and thorough over the phone. When I dropped off the vehicle and picked it up he was very personable and all issues were taken care of as promised. More
New vehicle purchase at Hawk Ford Great dealership. Friendly sales team and strong management. Definitely will return to purchase another vehicle in the future. Thank you Hawk Ford for Great dealership. Friendly sales team and strong management. Definitely will return to purchase another vehicle in the future. Thank you Hawk Ford for your professionalism. More
Simply great service. I bring all my vehicles here and have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! have never had an issue. Staff is friendly and tech's are very knowledgeable and good at what they do.... Keep it up! More