
Hawk Ford of St. Charles
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Outstanding Steve the service manager did a GREAT job taking care of my long list of questions, repairs, and personal logistics. Steve's communications and cons Steve the service manager did a GREAT job taking care of my long list of questions, repairs, and personal logistics. Steve's communications and consistent updates kept me aware of what was going on so that I could plan accordingly. I highly recommend. More
Purchase of a new F150 Was in the market for a new F150 with a few specific requirements. We checked the lot and could not find what I needed. The staff was able to find wh Was in the market for a new F150 with a few specific requirements. We checked the lot and could not find what I needed. The staff was able to find what specific model had the few requirements for a reasonable price. They then located the vehicle at one of their dealerships and were able to bring the deal to the table and obtain the vehicle. More
I got a fair deal from Hawk We dealt with Bob Perri years ago and was glad to work with him again. He made all the arrangements for our leather seat install and followed up to ma We dealt with Bob Perri years ago and was glad to work with him again. He made all the arrangements for our leather seat install and followed up to make sure it went smoothly. The loaner car was great and the install went well. More
Great Experience! Bob and Chris were great! This was my first lease and there were several complications since it was going to be a company vehicle. They were very pati Bob and Chris were great! This was my first lease and there were several complications since it was going to be a company vehicle. They were very patient in explaining the process and answering my questions. Bob took the time to find the exact car I wanted and bring it to their dealership. All in all it was a great experience. More
Great Job I needed a battery replacement and Steve was able to squeeze in my repair and get me on my way in a short period of time. I needed a battery replacement and Steve was able to squeeze in my repair and get me on my way in a short period of time. More
Great experience at Hawk in St.Charles I recently spent sometime shopping for a new to me F-150 and while I was attracted to a truck at Hawk by the price, the sales team made the difference I recently spent sometime shopping for a new to me F-150 and while I was attracted to a truck at Hawk by the price, the sales team made the difference. Honesty and follow up go along way for me and the Hawk folks exceeded my expectations. I would definitely recommend a trip to Hawk. More
200k service Needed 200k tune up. Dealer did what i asked with minimal upsale. Will know over time quality of work, but expect it to be good. Pricey but only opt Needed 200k tune up. Dealer did what i asked with minimal upsale. Will know over time quality of work, but expect it to be good. Pricey but only option for new explorer spark plugs. More
Highly Professional, Efficient, and Prompt! From start to finish (one day service) Hawk corrected a recall issue and serviced our transmission clutch in a very professional manner. Our car was From start to finish (one day service) Hawk corrected a recall issue and serviced our transmission clutch in a very professional manner. Our car was back in use in a single day. More
warranty work- bluetooth stopped working Zach was great in diagnosing the problem and getting it fixed. He kept me well informed along the way and it was completed as promised. Zach was great in diagnosing the problem and getting it fixed. He kept me well informed along the way and it was completed as promised. More
The people there were friendly felt comfortable. Have edge titanium 2018 lift gate not right. Have car there to fix. Told me mechanic sick today so no work was done. Lame excuse is he the only one ca Have edge titanium 2018 lift gate not right. Have car there to fix. Told me mechanic sick today so no work was done. Lame excuse is he the only one can fix the tail gate. I'm not impressed. More