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Hawk Ford of St. Charles

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
2,807 Reviews
As a premier Illinois Ford dealer, we have a huge selection of new and used vehicles from which to choose. We offer Ford service & parts, an online inventory, and outstanding financing options, making Hawk Ford a preferred dealer serving St. Charles, Chicago, Geneva, West Chicago, Carol Stream, Batavia, Elburn, South Elgin, North Aurora, Bartlett, Naperville, Downers Grove, Barrington, Hoffman Estates, Schaumburg, Oswego, East Dundee, DeKalb & Plainfield area Ford buyers. Ready to set up a test drive? Visit our Chicago area Ford dealership in St. Charles, IL today!
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2525 E Main St

St. Charles, IL

60174

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Showing 2,807 reviews

November 27, 2023

I was nervous about purchasing a new car since I had not bought a car in 17 years. Kirk Brown was honest and knowledgeable. The Hawk Ford team made my new car purchase and easy and they did not waste my t More

by SCROWDIST87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience, and we understand the importance of trust and efficiency in car buying after such a long time. Kirk Brown and the Hawk Ford team are committed to ensuring a seamless and informative experience for our valued customers.

November 25, 2023

Nothing to add. ..........no more to say no more to say nonononono nono no no no More

by RICG50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Howard
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Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're grateful for your outstanding 5-star review. Your feedback means the world to us.

November 25, 2023

Connor was very knowledgeable and kind. The car was completed the. He said it would be. More

by HEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Mar 02, 2024 -

Hawk Ford of St. Charles responded

We greatly appreciate your positive feedback regarding Connor's expertise and courteous service. Providing accurate and efficient car service is our commitment to every customer.

November 24, 2023

Great customer service! Job was done quick and correctly. Well done by all in the quick lane More

by Jennifersav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience, and we understand the importance of trust and efficiency in car servicing. The entire Quick Lane team at Hawk Ford of St. Charles is committed to ensuring a seamless and satisfying experience for our valued customers.

November 24, 2023

Took great care of my truck, handled with care and service was completed quickly. Will return More

by LMIHALIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
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Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our service team, and we look forward to welcoming you back for any future needs with your truck. Customer satisfaction and efficient service are our top priorities at Hawk Ford of St. Charles.

November 24, 2023

Chris helped me over the phone and got the correct parts ordered. Everything was done on time. More

by msmith0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
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Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear about your positive experience with Chris, and we understand the importance of precise and timely parts ordering. Providing efficient and reliable service is our commitment to every customer at Hawk Ford of St. Charles.

November 22, 2023

Always have faith in the service and staff at Hawk Ford. I feel they are honest and upfront regarding any issues with my Expedition. More

by KMAC195623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case
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Apr 04, 2024 -

Hawk Ford of St. Charles responded

We appreciate your trust in our service team and are thrilled to hear about your positive experiences with us. Honesty and transparency are core values we uphold to ensure your satisfaction. Thank you for your kind words and for choosing Hawk Ford of St. Charles!

November 22, 2023

They work with the customer. I get information that helps me make better decisions. Thanks More

by MAYERSBIRDS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Case, Connor Brown
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Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're thrilled to hear that our team's dedication to working with you has been valuable in making informed decisions. Providing empowering information for our customers is at the core of our commitment at Hawk Ford of St. Charles.

November 22, 2023

Matt & Chuck were great with transaction. Everyone was friendly and courteous. Would recommend dealership for anyone interested in purchasing a vehicle. More

by MrSlickman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Pezzuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Horeni
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Mar 02, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with Matt and Chuck, and we appreciate your recommendation. Ensuring a friendly and courteous transaction for our customers is our priority at Hawk Ford of St. Charles.

November 19, 2023

Very helpful and professional. Process was very easy and in a timely manner. Would recommend this dealership. More

by LQUINDEL
Recommend Dealer
Yes
Employees Worked With
Kirk Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Brown
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Apr 03, 2024 -

Hawk Ford of St. Charles responded

We're delighted to hear about your positive experience with our helpful and professional team at Hawk Ford of St. Charles! Making the process easy and efficient for our customers is a top priority, and we appreciate your recommendation.

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