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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,853 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,853 Reviews of Hawk Ford of St. Charles - Service Center
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March 28, 2022
The attention you received from the service department is top notch. I walked in the door upset about my vehicle and left with a huge smile. top notch. I walked in the door upset about my vehicle and left with a huge smile. More
by B_BERG75
Verified Customer
March 27, 2022
Everyone was friendly and courteous. Waiting lounge was clean and comfortable. Took my car in for an oil change, but the tech found filters that needed attention. Kept me apprised of wha Waiting lounge was clean and comfortable. Took my car in for an oil change, but the tech found filters that needed attention. Kept me apprised of what was going on with my vehicle. Did a great job. More
by Maggie
Employees Worked With
March 27, 2022
Very easy to work with and they provided excellent service. My vehicle was ready as promised. service. My vehicle was ready as promised. More
by Stan Austin
March 26, 2022
I have had great experience at Hawk Ford, Service and parts departments are both excellent parts departments are both excellent More
by THOMASPROULX3
March 26, 2022
Very courteous and explained what was to be done. would definitely continue to service my vehicle here. would definitely continue to service my vehicle here. More
by GAILLYNN.JOHN
Employees Worked With
March 24, 2022
The service writer kept me informed about what my truck needed and when I could pick it up. needed and when I could pick it up. More
by P_HAMMERS
Employees Worked With
March 23, 2022
Great customer service, took care of the issue and got my truck back quicker than expected. truck back quicker than expected. More
by CP0272
Employees Worked With
March 22, 2022
Hawk Ford in St. Charles, Il has a Service Department Team that are efficient, knowledgeable and caring. You are immediately greeted and they write down what your Charles, Il has a Service Department Team that are efficient, knowledgeable and caring. You are immediately greeted and they write down what your vehicles needs are and then they discuss with you the cost options. I urge all vehicle owners to obtain their service here at Hawk, because of their knowledge, experience and demeanor. More
by ERIC_SMTH
March 22, 2022
Great efficient service ! I arrived at my scheduled time and was taken care of immediately and had a comfortable experience in the waiting area I arrived at my scheduled time and was taken care of immediately and had a comfortable experience in the waiting area More
by SZEWMAN
Employees Worked With
Patrick Hertel
March 22, 2022
Scheduled an appointment for a front end alignment two weeks in advance. The dealer didn't even start the alignment till three business days later!! weeks in advance. The dealer didn't even start the alignment till three business days later!! More
by JDSALES0
Employees Worked With
Multiple employees
