Hawk Ford of St. Charles - Service Center

Process was quick and on time. Was informed I had some reward money and it was used and I ended up not having to pay for service. reward money and it was used and I ended up not having to pay for service. More

I used the Quick Lane, and as advertised, it was very quick. Kyle was very friendly and professional. He saw that I got the most value out of my coupons. That was greatly appreciated. quick. Kyle was very friendly and professional. He saw that I got the most value out of my coupons. That was greatly appreciated. More

I arrived early for my oil change, and they were able to get me right in. Serviced promptly, price was fair, and staff was friendly and professional. Will certainly use again. get me right in. Serviced promptly, price was fair, and staff was friendly and professional. Will certainly use again. More

Can’t say enjoy about the porter Pierre. Simple things like waiting to make sure I got into my garage without asking him to. Thanks! like waiting to make sure I got into my garage without asking him to. Thanks! More

I thoroughly enjoy and appreciate the service department at Hawk Ford. Scott and Steve are great, as are the Technicians who work on my car! at Hawk Ford. Scott and Steve are great, as are the Technicians who work on my car! More

The advisor Kyle Johansmeyer handled the replacement of our air-conditioning compressor covered under our Ford extended "Premium Care" warranty policy for our 2016 Mustang very well. However, Ford corporat our air-conditioning compressor covered under our Ford extended "Premium Care" warranty policy for our 2016 Mustang very well. However, Ford corporate's process/policy in requiring a review of the repair and associated coverage was a bit cumbersome. However Kyle provided a loaner vehicle which minimized the inconvenience. More

I enjoyed working with Steve during the repair of my RV. He worked with my extended warranty company and kept me posted on the progress of the repairs. I would recommend Hawk Ford's Commercial Truck serv He worked with my extended warranty company and kept me posted on the progress of the repairs. I would recommend Hawk Ford's Commercial Truck service center to anyone who needs help with mechanical repairs. More

Hawk Ford has great techs. The front end guys are very helpful and polite. Thanks for your great service. I would recomend Hawk For to anyone who wants quality service helpful and polite. Thanks for your great service. I would recomend Hawk For to anyone who wants quality service More

Very timely, took care of the recall on my 2018 Ford Explorer Sport. Technication did a great and clean job, delivered as promised. Love Hawk Ford Explorer Sport. Technication did a great and clean job, delivered as promised. Love Hawk Ford More

Always customer service oriented team! Quality work. Courteous. Good waiting area. I can see why Hawk Ford is building a long-term Custer base. It is well deserved. I have experienced support from e Courteous. Good waiting area. I can see why Hawk Ford is building a long-term Custer base. It is well deserved. I have experienced support from everyone in the service team. They all do a great job. More