Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,885 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,885 Reviews of Hawk Ford of St. Charles - Service Center
Sort by
July 19, 2021
Service was great the order writing needs more attention. I brought in a truck on an account and the department had a hard time with the billing. I brought in a truck on an account and the department had a hard time with the billing. More
by JASONFRYMIRE
Verified CustomerEmployees Worked With
Scott Cheperka
July 19, 2021
I have been coming to Hawk and Zimmerman for vehicles and service since 04. I have always felt comfortable. As an older adult with gray hair, I have always appreciated that no one tried to trick me because service since 04. I have always felt comfortable. As an older adult with gray hair, I have always appreciated that no one tried to trick me because I am a woman. More
by karenluebs
July 17, 2021
I worked with Scott Cheperka on this repair.He was I worked with Scott Cheperka on this repair. He was diligent and efficient - I was routinely notified of the progress of the work. I will work w I worked with Scott Cheperka on this repair. He was diligent and efficient - I was routinely notified of the progress of the work. I will work with Scott in the future. More
by lannesf
Employees Worked With
Scott Cheperka
July 16, 2021
It was a great experience no waiting. Dropped off the van had the work done they called when ready. Definitely would go back. I would recommend this dealer to my friends. had the work done they called when ready. Definitely would go back. I would recommend this dealer to my friends. More
by SCOTT@WEBMARCWHOLESALE.COM
Employees Worked With
Other Employees :
Patrick Hertel, Zack Innocanti, Scott Cheperka, Steve Kershaw
July 16, 2021
Great work! Recall of the Edge brake lines fixed on time. The car runs as it always had - smooth! Glad this is covered by Ford. The car runs as it always had - smooth! Glad this is covered by Ford. More
by stevehyleck
Employees Worked With
July 14, 2021
Very pleasant people and fast friendly service setting up appointment and final delivery of vehicle. Very pleased with the entire experience Would recommend dealership anyone appointment and final delivery of vehicle. Very pleased with the entire experience Would recommend dealership anyone More
by BSSOFTTAIL
Employees Worked With
Zack Innocanti, Scott Cheperka
July 13, 2021
Thank you to Steve in parts & service. He gave us options, laid out a time line of when parts would be in, and when service would be complete. Very satisfied with service at Hawk Ford in Saint Charle options, laid out a time line of when parts would be in, and when service would be complete. Very satisfied with service at Hawk Ford in Saint Charles. More
by TOMBUTLER59
Employees Worked With
July 10, 2021
Kirk was attentive and knowledgeable. He was well versed in all of the cars. The process was smooth and easy. I would buy another car from Hawk Ford. in all of the cars. The process was smooth and easy. I would buy another car from Hawk Ford. More
by MTHIELEMANN24
