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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,862 Reviews

1,862 Reviews of Hawk Ford of St. Charles - Service Center

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June 08, 2021

Brought car in for service and received top notch service, as is the norm. Patrick and the technician(s) took great care of me in a timely fashion. I would highly recommend Hawk to anyone looking f More

by GHDRUMMERBOY43
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
May 25, 2021

Scott Cheperka did an excellent job. The check-in was Scott Cheperka did an excellent job. The check-in was efficient and complete. He kept me informed of progress throughout my visit. He gave a co More

by lannesf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheperka
May 25, 2021

I had a great experience at Hawk Ford Service, they got me in and out, ordered the part we needed and fixed it the next day. Super friendly, speedy, and easy to work with. More

by DUDENSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cheperka
May 24, 2021

All work done very well and quickly, had appointment but they were so accommodating they got me in and out early. They even washed the truck. very nice More

by MDEMMING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Babalis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hartgenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Hertel, Doug Roby, Zack Innocanti, Scott Cheperka, Juan Guerrero, Steve Kershaw
May 14, 2021

Patrick is great to work with. Always stays on top of things and keeps you informed on the status of your car. This is the second time I have used the quick lane and it's been great each time. More

by dgierke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
May 14, 2021

N n n n n n no n n no. N n no n n n no n n n n no n. N n n More

by STEVE_MEIER_74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

Process was quick and on time. Was informed I had some reward money and it was used and I ended up not having to pay for service. More

by DGHWWW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hertel
May 04, 2021

I used the Quick Lane, and as advertised, it was very quick. Kyle was very friendly and professional. He saw that I got the most value out of my coupons. That was greatly appreciated. More

by COREY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johansmeyer
April 22, 2021

I arrived early for my oil change, and they were able to get me right in. Serviced promptly, price was fair, and staff was friendly and professional. Will certainly use again. More

by PLC17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kershaw
April 20, 2021

Can’t say enjoy about the porter Pierre. Simple things like waiting to make sure I got into my garage without asking him to. Thanks! More

by TDOYLE1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre, porter., Scott Cheperka
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