Hawk Ford of St. Charles - Service Center

I've been a long time customer at Hawk Ford (Zimmerman Ford) and always been happy with them. The warranty work was performed at our residence and mad things very convenient. Ford) and always been happy with them. The warranty work was performed at our residence and mad things very convenient. More

The car was brought in without an appointment for a regular check-up. Everything was done promptly. I appreciated the video of the car being checked over. Price was fair. I was very pleased. regular check-up. Everything was done promptly. I appreciated the video of the car being checked over. Price was fair. I was very pleased. More

They were great and through with my car. I loved how they sent me a video. Great idea!!! I loved how they sent me a video. Great idea!!! More

Hawk Ford has elevated its customer service with great follow up and concerns during the process keeping each owner fully informed of the progress and areas that may need additional attention. The serv follow up and concerns during the process keeping each owner fully informed of the progress and areas that may need additional attention. The service tech actually gives you a video of your vehicle that he has serviced fully explaining what they encounter and recommendations moving forward. I truly recommend them if your looking for an honest and concerned staff to address the needs of the vehicle you use daily for you and your family More

Excellent experience. Great communication through whole process. Driver was friendly and service advisor was very courteous and thoroughly explained process to me. Great communication through whole process. Driver was friendly and service advisor was very courteous and thoroughly explained process to me. More

Jerry was very detailed and helpful. The experience proved there is not a better place to take my Explorer. The experience proved there is not a better place to take my Explorer. More

Never visit this place but awesome nice costumer service in especially Gerardo nice guy thank you guys in especially Gerardo nice guy thank you guys More

Chris was the best to work with and I had a great experience. I will definitely be bringing my car back here in the future. Thank you! experience. I will definitely be bringing my car back here in the future. Thank you! More

Josh was very verry helpful and kept me total informed throughout the process.Thanks Josh. throughout the process.Thanks Josh. More