Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,856 Reviews of Hawk Ford of St. Charles - Service Center
Great service. same day inspection and scheduled /completed repair. easy to pick up car as late as 7:30pm. Not to mention they worked with my aftermarket vehicle se same day inspection and scheduled /completed repair. easy to pick up car as late as 7:30pm. Not to mention they worked with my aftermarket vehicle service contract and got it all covered under my plan by calling on my behalf. Very happy with this location 100% will come back here. Informative "99" point vehicle inspection too. More
Great service all around they did a great job in letting me know what I needed to have fixed on the car and made suggestions to what I need to get done me know what I needed to have fixed on the car and made suggestions to what I need to get done More
"From the moment I stepped into Hawk Ford, St. Charles, I knew my trusty Diesel Ford F-150 was in good hands. Not only did they chauffeur me to work (talk about royal treatment!), but they even de Charles, I knew my trusty Diesel Ford F-150 was in good hands. Not only did they chauffeur me to work (talk about royal treatment!), but they even delivered my truck right to my office door once they were done with it. Who does that? Hawk Ford does, that's who! Special shoutout to Kathy, who not only made sure my truck got the care it needed but also kept things light and funny. Between her great sense of humor and top-notch efficiency, I felt like I was getting car service with a side of stand-up comedy! 🎤 There's no question about it; I'm sticking with Hawk Ford. For anyone considering a visit, let me put it this way: Where else can you get excellent car service AND a dose of humor? Only at Hawk Ford, folks! 🚗💨😂" Stephen More
The oil change and service on my truck were standard but the customer service at the desk was exceptional. The advisor took extra time after my vehicle was complete to walk out to my car and troubleshoot an the customer service at the desk was exceptional. The advisor took extra time after my vehicle was complete to walk out to my car and troubleshoot an ongoing issue with me. He was able to fix the issue quickly, and an incredibly annoying issue was resolved. He could have told me to schedule another appointment, but by him taking the extra time to help, he saved me an entire day and another appointment. Thanks again!! More