Hawk Ford of St. Charles - Service Center

Steve was friendly, polite and professional. He answered all my questions with patience. Steve pointed out that I had a recall on my vehicle that I was not aware of. He made sure the recall was He answered all my questions with patience. Steve pointed out that I had a recall on my vehicle that I was not aware of. He made sure the recall was done. I greatly appreciated that. I also received a ride back and forth to the dealership which was very helpful. Thank you Steve and Janette for your great customer service! More

brought truck in for multiple things to get fixed they did do a decent job on getting things done on a timely manner.. did do a decent job on getting things done on a timely manner.. More

Steve was incredibly helpful and generous. He took the time to help me understand what was going on while maintaining patience and professionalism. He took the time to help me understand what was going on while maintaining patience and professionalism. More

Excellent job, quick service on the oil change that I needed to have. Very supportive and informative and answered the questions that I had. needed to have. Very supportive and informative and answered the questions that I had. More

Good service, as usual. However, the same day I had service I received a recall notice in the mail - why wasn’t that addressed? Now I have to make a special trip to have tha However, the same day I had service I received a recall notice in the mail - why wasn’t that addressed? Now I have to make a special trip to have that work done. More

Fast and professional service. I like that they use Ford Motorcraft oil and filters on my cars. I like that they use Ford Motorcraft oil and filters on my cars. More

Great Customer Service. Conner and Frank Psyhogios were a pleasure to work with. They had extensive knowledge and were able to answer all my questions. Conner and Frank Psyhogios were a pleasure to work with. They had extensive knowledge and were able to answer all my questions. More

Steve Staub has always provided excellent customer service. He is very knowledgeable, professional. and helpful. service. He is very knowledgeable, professional. and helpful. More

Steve Staub is easy to work with,explained what was wrong and why it happened and what they did to fix the problem, and did it in a timely f and why it happened and what they did to fix the problem, and did it in a timely f More

Outstanding customer service. Professional, friendly customer experience. I loved the video car assessment. Highly recommend this dealership. Professional, friendly customer experience. I loved the video car assessment. Highly recommend this dealership. More