Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,865 Reviews of Hawk Ford of St. Charles - Service Center
While the service center was extremely responsive and strived to rectify the issue with my explorer, they thought they fixed the issue, but they did not. strived to rectify the issue with my explorer, they thought they fixed the issue, but they did not. More
Very happy with the service department. Steve in service department was very helpful and kept me informed on what was going on. Steve in service department was very helpful and kept me informed on what was going on. More
Didn’t have the best first experience here but Steve made the second one way better! the second one way better! More
Accurate and clean. I didn’t have any problems with the service. I made an appointment the day before but it would have been the same if I had just shown up. I didn’t have any problems with the service. I made an appointment the day before but it would have been the same if I had just shown up. More
Service was fast courteous and well performed. They took care of problems and also informed me that my air filter needed replacing. They took care of problems and also informed me that my air filter needed replacing. More
Great job, I really appreciate the drop off shuttle, and pickup. And recommendations for services pickup. And recommendations for services More
They provided an estimate of all service needs and fixed only the one I wanted. only the one I wanted. More
Very easy drive in service! Steve knows what he's doing and makes the process quick and painless Steve knows what he's doing and makes the process quick and painless More
All great in every respect. See u all again very soon. Thanks much once again! See u all again very soon. Thanks much once again! More
Josh Grant had outstanding customer service. He was personable, helpful, and very knowledgeable! It was a joy to watch him interact with other customers, you can tell he really loves what he doe He was personable, helpful, and very knowledgeable! It was a joy to watch him interact with other customers, you can tell he really loves what he does. He listened to the customers and made sure that he provided an update on the service that was getting done. He also made sure that all your questions or concerns were answered. He is a huge asset to this team and company! More