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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,875 Reviews

1,875 Reviews of Hawk Ford of St. Charles - Service Center

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March 15, 2023

I appreciated that Hawk Ford came to my office to pick up my car and then dropped it off after the service was over. As a busy working single mom, this is a huge help! More

by mdgayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sakumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Hawk Ford of St. Charles responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business, we appreciate you as a Hawk customer!

March 15, 2023

Overall, happy with the service that was done on my car a few weeks back More

by MTIMES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Mar 17, 2023 -

Hawk Ford of St. Charles responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

March 13, 2023

Great group of people to work with. The updates for the vehicle though text are a nice touch. More

by ROBM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for your business, we appreciate you as a Hawk customer!

March 12, 2023

Everyone is nice and helpful and friendly, I liked the porters who drove me home and back More

by KERFLY1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Case
Mar 14, 2023 -

Hawk Ford of St. Charles responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! Thank you for your business, we appreciate you as a Hawk customer!

March 12, 2023

Friendly and polite service. Clean and organized shop and waiting area. Great email and text updates and information about appointment. More

by MONTYKIRKWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Mar 14, 2023 -

Hawk Ford of St. Charles responded

Hi, We are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

March 11, 2023

Truck center Bret is the best and Steve in automotive is tops in my book. More

by MJBKMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Howard, Steve Donovan
Mar 13, 2023 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care!

March 11, 2023

Very quick fast and thorough in and out while I test drove a couple car's More

by KEITH_KLSUPPLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the girls name that took care of me
Mar 13, 2023 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! At Hawk Ford of St. Charles, we value our customers and we look forward to seeing you on your next visit. Take care! Thank you for your business, we appreciate you as a Hawk customer!

March 10, 2023

I have been taking my car to the dealer for 8 years with outstanding satisfaction. Steve Staub personally makes sure that my car is safe and well maintained. As a senior female driver that is most importa More

by Happy Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case has also been great.
Mar 13, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

March 09, 2023

excellent service. employees are very helpful. i will return to this facility again. great place More

by CPLAPLA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2023 -

Hawk Ford of St. Charles responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care! Thank you for your business, we appreciate you as a Hawk customer!

March 09, 2023

Easy scheduling, great staff, free shuttle, high quality service. Communication was very good. This is my new service dealership for sure! More

by MBRANIGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Mar 12, 2023 -

Hawk Ford of St. Charles responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

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