Hawk Ford of St. Charles - Service Center

Fast, efficient service. ..no complaints, very happy with everything. The communication was prompt, work was done well...five stars for sure! ..no complaints, very happy with everything. The communication was prompt, work was done well...five stars for sure! More

I was able to book my service same hour. Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services complet Seamless & efficient scheduling process. My car was completed quickly & I was informed on services completed after. Transparent with services completed & vehicle health More

Great service team in the Fast Lane section. They went the extra mile to ensure that I was satisfied. They went the extra mile to ensure that I was satisfied. More

Connor was great. Very knowledgeable and engaging. It was nice to talk cars with someone enthusastic. Very knowledgeable and engaging. It was nice to talk cars with someone enthusastic. More

first service with them, so far so good. Took vehicle in, ordered parts and will be going back to see if it fixes the problem. Took vehicle in, ordered parts and will be going back to see if it fixes the problem. More

Person answering phone knew what was needed for recall notice. She advised could be done in Quick Lane while I waited. Opted for oil change since I was there. Service writer was courteous. Work was co notice. She advised could be done in Quick Lane while I waited. Opted for oil change since I was there. Service writer was courteous. Work was completed faster than expected! More

The recall on my car seems to be fixed well. I asked the dealership to remove the my key feature on my car and they did not. After waiting for 4 hours I was extremely disappointed they couldn’t I asked the dealership to remove the my key feature on my car and they did not. After waiting for 4 hours I was extremely disappointed they couldn’t remove my key from my vehicle. More

Had an appointment for an oil change. Took me right away and was finished in 45 minutes. Everything was great. Connor was very helpful. Took me right away and was finished in 45 minutes. Everything was great. Connor was very helpful. More

Since taking ownership Hawk Ford St. Charles has improved the overall appearance of the dealership. The presentation presented when checking in for service makes most feel confident Charles has improved the overall appearance of the dealership. The presentation presented when checking in for service makes most feel confident that their vehicle will be address in a professional and timely manner. The up grades made definitely makes a big difference appearance wise that is welcoming to the public looking for their next car or truck. More

Good, quick service with consistent communication. Steve and team kept me up to date on timing, pricing and other options throughout the time they had my truck. Steve and team kept me up to date on timing, pricing and other options throughout the time they had my truck. More