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Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.7
1,882 Reviews
Call Service Center (630) 384-9905

1,882 Reviews of Hawk Ford of St. Charles - Service Center

Sort by
September 15, 2022

Excellent service for taking me as a walk-in! Appreciated the recap of work needed. More

by PHYLANNC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! thank you for your business, we appreciate you as a Hawk customer!

September 15, 2022

I receive quality service from Hawk Ford and appreciate the patient and helpful explanations from the staff. More

by PAULANAGEL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donovan
Report | Print
Sep 18, 2022 -

Hawk Ford of St. Charles responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you're ever in need of more help, please let us know!

September 15, 2022

1st time there for service all went well Frank service manager very helpful & was Jennifer. More

by JSINSTALL
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank , Jennifer Rocio
Report | Print
Sep 18, 2022 -

Hawk Ford of St. Charles responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is ever anything else we can do for you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

September 15, 2022

I would recommend it for warranty service only Because the pricing is a little bit high and they’re always pushing for more work to be done More

by DAVESASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case
Report | Print
September 14, 2022

The new space is great My car was taken care of quickly Thanks Hawk Ford More

by MICHAELKINGCHGO
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sam Menkovic
Report | Print
Sep 16, 2022 -

Hawk Ford of St. Charles responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2022

Our bronco is the best! And so are you guys! Having work done is always A pleasure! More

by ORNSTEADJOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikko Ponce
Report | Print
Sep 14, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer!

Sep 15, 2022 -

ORNSTEADJOHN responded

Thanks

September 10, 2022

My appointment was at 2:00 and was in at 2:00 and out in 45 minutes. Quick service and friendly staff. More

by Suebear1222
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Brown
Report | Print
Sep 12, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Thank you for your business, we appreciate you as a Hawk customer!

September 09, 2022

Steve and Monique are excellent. Both put customers needs first. Steve recognizes me by name now. 👍 More

by DSIMON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monique Case
Report | Print
Sep 12, 2022 -

Hawk Ford of St. Charles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! hank you for your business, we appreciate you as a Hawk customer!

September 09, 2022

Easy to schedule. Took truck for work at scheduled time Good communication regarding time remaining More

by DANIEL.KOWALEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Howard
Report | Print
Sep 12, 2022 -

Hawk Ford of St. Charles responded

Hi Daniel, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care! Thank you for your business, we appreciate you as a Hawk customer!

September 09, 2022

Excellent service. I got the regular maintenance checks. A tuneup was indicated. I got that. A transmission flush was needed. I got that. A bent tie rod was found. The More

by ERIC.LAMBERT47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know his name. Quick lane guy.
Report | Print
Sep 12, 2022 -

Hawk Ford of St. Charles responded

Hi Eric, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels! Thank you for your business, we appreciate you as a Hawk customer!

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