Leslie Colin

Clean Facility. For the most part I am greeted right away, occasionally it takes awhile but thats usually when it's pretty busy so I understand. They take good For the most part I am greeted right away, occasionally it takes awhile but thats usually when it's pretty busy so I understand. They take good care of my Escape so I'm happy. More

by Winddy SVT Verified Customer Verified Customer

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Friendly nolagble kept in touch with service thanks for a recall had many knew his stuff recall had many knew his stuff More

by FRANCINECONTI Verified Customer Verified Customer

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Love the new changes. Free vehicle pickup and delivery along with accepting payment over the phone and the information board in the wall at service, showing customer, veh Free vehicle pickup and delivery along with accepting payment over the phone and the information board in the wall at service, showing customer, vehicle and status. Wonderful changes designed to accommodate the customer. New manager Josh is excellent as well. I'm sure you will see an increase in work. Thank you. Tom Johnson More

by TJJ105 Verified Customer Verified Customer

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I specifically asked for a tire rotation on all four tire and Engine oil change...Hawk ford only did the engine oil VERY DISAPPOINTING... and Engine oil change...Hawk ford only did the engine oil VERY DISAPPOINTING... More

by MARTINOMACRI Verified Customer Verified Customer

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Oil was changed again with 5K miles about 2 months earlier 2.5K. Wrong oil was utilized... earlier 2.5K. Wrong oil was utilized... More

by SRETENSTANKOVICH Verified Customer Verified Customer

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As always, the service was excellent timing was perfect and the vehicle was clean when I picked it up and it was ready when I asked thank you again for your five star service and the vehicle was clean when I picked it up and it was ready when I asked thank you again for your five star service More

by Dan crull Verified Customer Verified Customer

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Service Center was great - pick up and delivery service worked out great for me as had work comittments that day worked out great for me as had work comittments that day More

by RICK.A.WEBB Verified Customer Verified Customer

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Service analysis was thoroughly performed and the technician explained everything very clearly. I was happy to know what I needed to be concerned about and what I didn’t. technician explained everything very clearly. I was happy to know what I needed to be concerned about and what I didn’t. More

by CYPHERH20 Verified Customer Verified Customer

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pleasant helpful know their business does not try to push extra serve that may be needed extra serve that may be needed More

by VIGERFROG Verified Customer Verified Customer

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I had a very good experience with Hawk Ford of St. Charles. They picked up my car directly from my house, provided me with a free loaner vehicle during the repair, and then delivered my car back to me Charles. They picked up my car directly from my house, provided me with a free loaner vehicle during the repair, and then delivered my car back to me when the work was completed. The whole process was fast, easy, and very convenient. They also handled everything with the insurance company efficiently, without delays or unnecessary complications. So far the repairs look very well done, and communication throughout the process was clear and professional. Excellent customer service and a very customer-oriented experience. Highly recommended. More

by ED79 Verified Customer Verified Customer

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