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Hawk Ford of St. Charles - Service Center
St. Charles, IL
1,881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,881 Reviews of Hawk Ford of St. Charles - Service Center
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September 08, 2022
Hawk Truck Center is a Great Place to take your Truck. I stopped in to make a Appointment for my Truck and my Concern’s of the Service that was Needed. They were Great when I went in to make a Appointment I stopped in to make a Appointment for my Truck and my Concern’s of the Service that was Needed. They were Great when I went in to make a Appointment to Drop off to Pick it Up. The Work was done on Time. They took care of Everything. And when I Payed they said Thanks for Choosing Hawk Ford and Thank You. And they took time to Talk about my Vehicle. Thanks Hawk Ford. My Service Advisor was 328 Brett Howard More
by Cbrown650
Verified CustomerEmployees Worked With
Brett Howard
September 07, 2022
Waited one hour and 45 minutes for an oil change and tire rotation. Was extremely disappointed. rotation. Was extremely disappointed. More
by twojakesplus
September 04, 2022
Steve is a great guy to work with! My Expedition was returned cleaned inside and out. My Expedition was returned cleaned inside and out. More
by JLFENLACIKI
Employees Worked With
September 02, 2022
Very pleased with Connor and the whole crew at Hawk Ford. Quality work done by professional people. I recommend them. Quality work done by professional people. I recommend them. More
by PAMBROSE53
September 01, 2022
It is always great to know that the Hawk Ford of St. Charles mechanic (Ed) works on my truck. Our truck is rare for a 1999 F250 with 7.3 Power Stroke that is 23 years old. I don't trust anyone else to w Charles mechanic (Ed) works on my truck. Our truck is rare for a 1999 F250 with 7.3 Power Stroke that is 23 years old. I don't trust anyone else to work on it. Brett was also very helpful. Thank you, Mike More
by MJRIBEW
Employees Worked With
Ed, Brett Howard
September 01, 2022
I left and walked to get coffee. I was called as soon as the service was completed to notify me of additional needs. The adjustments were completed quickly and I was on my way. I was called as soon as the service was completed to notify me of additional needs. The adjustments were completed quickly and I was on my way. More
by SHAYK4563
Employees Worked With
August 30, 2022
For the first time there, they missed on the time needed to do the Works oil change by a 1/2 hour. Not bad ordinarily, but if you're on a tight schedule to be else where, don't rely on the time that is esti to do the Works oil change by a 1/2 hour. Not bad ordinarily, but if you're on a tight schedule to be else where, don't rely on the time that is estimated. Also, they misheard me say that I would change out my rear windshield wiper blade, and though the head mechanic offered to pick up the cost, I didn't think it was right to get that service and item for free, so it cost me a little more than I expected, but still not a deal breaker. Note to self: make sure the communication is clear for the work to be done. Overall, definitely a repeat for car service as they were very professional and thorough in their service. More
by SHAZAM
Employees Worked With
Connor Brown
