Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hawk Ford of St. Charles - Service Center

St. Charles, IL

4.6
1,856 Reviews
Call Service Center (630) 384-9905

1,856 Reviews of Hawk Ford of St. Charles - Service Center

Sort by
July 20, 2022

This was my first interaction with Hawk Ford. Steve Staub was great to work with. Excellent communication and super helpful. More

by BILL@FVCA.ORG
Recommend Dealer
Yes
Employees Worked With
Steve Staub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Thank you for your business, we appreciate you as a Hawk customer!

July 19, 2022

Thank you for getting me in for s oil change. me being from Florida I needed a oil change now and you guys took care of it More

by TIMEBANDIT60185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amalia Huerta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Howard
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 18, 2022

Danny in Parts was awesome to work with, very well knowledge in the parts needed and super friendly. Thanks More

by DHORNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you for your business, we appreciate you as a Hawk customer! Thank you for your business, we appreciate you as a Hawk customer!

July 18, 2022

Did a great job and timely on getting it completed Appreciate their detail and follow up More

by CHUCK_SCHWARTZ
Recommend Dealer
Yes
Employees Worked With
Daniel Mohon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Roby, Juan Guerrero, Monique Case
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are happy we could make your experience a positive one! Thank you for your business, we appreciate you as a Hawk customer!

July 17, 2022

Very thorough when coming in for The Works. Even found a mouse nest in my engine compartment and replaced the paper filters. More

by JCHYBIK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yaneli Ninez 5 Stars, Jennifer Rocio
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! Thank you for your business, we appreciate you as a Hawk customer!

July 16, 2022

Satisfactory service! Sweet was very good explaining what was done with the car. My appointment was well taken cared of. More

by EMVILEGASPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sweet
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hello there! Your satisfaction means a lot to us, and we truly appreciate you choosing Hawk Ford of St. Charles for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 12, 2022

They were very friendly and considerate only thing they didn't have my air filter I needed More

by JAREDSTREIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hello Jaredstreit, we appreciate you taking the time to leave us this feedback. Please contact our Customer Care Manager, Jessica Vida at 630-584-1830 and we will do our best to make this better. We hope to hear from you soon.

July 12, 2022

Needed an emergency tire fix, got me right in, diagnosed the situation and the fixed it. I was on my way without spending significant time or money! Thank you for not overselling! More

by LMMUEHLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2022

Easy making an appt. Reply back was quick, finished repairs adequately and follow up was efficient. More

by ronaldgenualdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember who called
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for your business, we appreciate you as a Hawk customer!

July 08, 2022

The staff was very helpful as I registered in and the work was completed before I had cruised through my second magazine. It was a wonderful experience. More

by David Jahntz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Rocio
Report | Print
Jul 31, 2022 -

Hawk Ford of St. Charles responded

Hi David, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Thank you for your business, we appreciate you as a Hawk customer!

1
...
94
95
96
...
186