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Hawk Mazda
Plainfield, IL
1,767 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,767 reviews
June 10, 2021
Justin is always fantastic to work with. He takes the time to explain everything that needs to be done and why the car needs it. He is respectful of my time and schedule we trust that he and his team wil time to explain everything that needs to be done and why the car needs it. He is respectful of my time and schedule we trust that he and his team will do the right thing every time. More
by DONALD.JORDAN14
Verified Customer
Helpful June 08, 2021
Clean, neat, organized. The process was quick and easy. We purchased a Mazda CX-5 Touring. My wife loves the convenience we pick out. Thank you Jerry. We purchased a Mazda CX-5 Touring. My wife loves the convenience we pick out. Thank you Jerry. More
by ERBECKONE
Employees Worked With
June 07, 2021
Would have been nice to know there was only one key as thats another $300. Scratches on hood, dent in fear bumper not disclosed. Windshield wipers were all broken. air filters not changed as I was told t thats another $300. Scratches on hood, dent in fear bumper not disclosed. Windshield wipers were all broken. air filters not changed as I was told this would have done before they sold the car. Had i been a local customer i would not have bought this car in its condition without those items being addressed. More
by SEANCMILLS
Employees Worked With
June 07, 2021
My neighbors bought from Hawk and Jerry and so did I. Awesome experience. Jerry is down to earth and a man of his word ! I would definitely recommend people go to Hawk Mazda and see Jerry ! Awesome experience. Jerry is down to earth and a man of his word ! I would definitely recommend people go to Hawk Mazda and see Jerry ! More
by Keith
Employees Worked With
June 07, 2021
Purchasing my CX-5 with hawk Mazda was the easiest experience. Jerry was super friendly and made the process super easy for me! This is my second CX-5 and I know I will return to hawk Mazda again beca experience. Jerry was super friendly and made the process super easy for me! This is my second CX-5 and I know I will return to hawk Mazda again because of the excellent customer care. More
by Katie
Employees Worked With
June 07, 2021
Dan was great to work with and made the process quick and painless. He was not pushy or just eager to make a sale. I would definitely recommend working with Dan at Hawk Mazda. painless. He was not pushy or just eager to make a sale. I would definitely recommend working with Dan at Hawk Mazda. More
by BCON2187
June 06, 2021
Great buying experience! James was awesome to work with and made the process so easy! I am so happy with my new Mazda (I have 2 others)! and made the process so easy! I am so happy with my new Mazda (I have 2 others)! More
by Julia M
Employees Worked With
June 05, 2021
I have always been treated with the utmost respect, and the service department has gone out of its way to take of my car every time I have brought it in . I have owned many cars Ford , Chevy even Cadillac the service department has gone out of its way to take of my car every time I have brought it in . I have owned many cars Ford , Chevy even Cadillac and I can say every time I walk into Mazda I’m treated like I’m someone special More
by FRISKIES2C
June 05, 2021
This is the 3rd car we’ve bought from Hawk Mazda. We love their customer service - they are extremely helpful & professional from the moment you walk in the door. their customer service - they are extremely helpful & professional from the moment you walk in the door. More
by TADILLON
June 04, 2021
Had a really great experience purchasing my new Mazda! Everyone we dealt with was extremely nice and courteous. They were generous on my trade in and I was in and out in no time. Very satisfied and would Everyone we dealt with was extremely nice and courteous. They were generous on my trade in and I was in and out in no time. Very satisfied and would definitely recommend! More
by Ksa63
Employees Worked With
