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Hawk Mazda
Plainfield, IL
1,995 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,995 reviews
March 13, 2020
My experience at Hawk was very pleasant. Danny was very knowledgeable and was not pushy. I was able to make an informed decision and I appreciate all of the help. knowledgeable and was not pushy. I was able to make an informed decision and I appreciate all of the help. More
by Bart
Employees Worked With
Danny Dutkiewicz
March 09, 2020
Excellent customer service. Felt really cared for. Manny was great. Really liked the new service area, it allows browsing of new vehicles and not closed off was great. Really liked the new service area, it allows browsing of new vehicles and not closed off More
by Richleta
Verified CustomerEmployees Worked With
Manny
March 08, 2020
I really truly can not put into words how grateful I was to be recommended to Jerry. He helped me when no one else would. He also acknowledged my family with me not just the buyer. He made us laugh during t to be recommended to Jerry. He helped me when no one else would. He also acknowledged my family with me not just the buyer. He made us laugh during the process to calm my nerves. Him and his team made sure I walked out with a car. Beyond amazing and I would recommend to everyone. More
by Kaitlyn.exline94
March 04, 2020
Good Salesman I am a return customer to Dan McCarthy’s, as I was treated well and fairly when I purchased a 2016 Mazda Miata. The dealership experience this time wa I am a return customer to Dan McCarthy’s, as I was treated well and fairly when I purchased a 2016 Mazda Miata. The dealership experience this time was also nice, when I purchased a CX-9. Dan is very knowledgeable about the entire Mazda line as we test drove CX five and CX nine. Highly recommended. More
by Jeff
Employees Worked With
March 03, 2020
Jerry Castillo and the manager that I worked with at the dealership were very professional and easy to work with. After some negotiation with my trade in, we reached an agreed-upon price and I never felt or dealership were very professional and easy to work with. After some negotiation with my trade in, we reached an agreed-upon price and I never felt or pressured during the process. More
by stanski68
Employees Worked With
March 01, 2020
Jerry Castillo was our salesman..He was extremely helpful and went above and beyond to help us get into a new Mazda CX3...The Loan manager was extremely helpful with the loan..He also went above on what he h and went above and beyond to help us get into a new Mazda CX3...The Loan manager was extremely helpful with the loan..He also went above on what he had to do for us...Definitely will be back to buy another More
by Craigcourtland11
February 29, 2020
Went in for an oil change and tire rotation, they told me something was damaged due to age and I should look into getting a new car soon, had two other mechanics since then look at my vehicle and tell me oth something was damaged due to age and I should look into getting a new car soon, had two other mechanics since then look at my vehicle and tell me otherwise and the damage is mainly caused from tech error and over tightening. Been coming here for over 10 years, won’t be anymore. More
by CLL153
Employees Worked With
February 28, 2020
nice and helpful. clean dealership with good service for nice and helpful. clean dealership with good service for the most part. hoping that moving forward i have a similar experience and that they fulfil nice and helpful. clean dealership with good service for the most part. hoping that moving forward i have a similar experience and that they fulfill their promises and what i was told More
by daniel
Employees Worked With
Danny Dutkiewicz
February 28, 2020
Danny was very helpful. He made the buying experience very pleasant. He was very knowledgeable and friendly. I would definitely recommend Mazda and Danny at Hawk. very pleasant. He was very knowledgeable and friendly. I would definitely recommend Mazda and Danny at Hawk. More
by CH
Employees Worked With
Danny Dutkiewicz
February 28, 2020
Jerry made our car search experience awesome! This is my second time working with him and both times have been very pleasant and enjoyable. He took the time to answer our questions and was very a This is my second time working with him and both times have been very pleasant and enjoyable. He took the time to answer our questions and was very attentive/knowledgeable. I definitely recommend working with him if you are in the market for a new Mazda! More
by se.schurman22
Employees Worked With
