Hawk Mazda

Quan helped us as much as possible and was very friendly. He was funny and light hearted. In the end we got a deal very close to what we wanted. I would go back and have Quan help us again. He even came in o He was funny and light hearted. In the end we got a deal very close to what we wanted. I would go back and have Quan help us again. He even came in on his day off for us. I am very pleased with the quality of my car, that was previously owned. There was a down side, there was only one manager to help us with the final papers and we had to wait about an hour and a half because there were other people in front of us. More

Jennifer was the best. My husband and I was driving my work car which was a 2001 Buick no one came running to us when we pulled up and got out and started looking at new Camero's. We didn't see the color work car which was a 2001 Buick no one came running to us when we pulled up and got out and started looking at new Camero's. We didn't see the color I wanted. I said to my husband lets go but I have to go the restroom first. I walked into the used car side not knowing that was the side. I saw a girl and said can anyone help me. From then on it was great. For all your other car sales,man that by passed me. I bought that car in 5 minutes because Jennifer was the most friendliest non car artist you had . I don't buy shoes I buy a new car every year. Trust me I will go to Jennifer.and by the way no trade in and no loan you have her on the wrong side. I saw the gal on the new car side and she don't hold a stick to Jennifer :) More

My experience at Bill Jacobs Mazda was great. Stephen Durham and his team did a great job and walked us through every step of the purchase process with great detail. My wife and I left the dealership hap Durham and his team did a great job and walked us through every step of the purchase process with great detail. My wife and I left the dealership happy knowing we got a great deal and a good experience, I will definitely recommend anyone I know who is trying to buy a new or used car to check out Bill Jacobs and definitely ask for Stephen to help them out with their purchase. More

From the moment we walked in Dan made us feel welcome and was very helpful along with Michael in helping us with our new car purchase at the price we could afford. was very helpful along with Michael in helping us with our new car purchase at the price we could afford. More

The process was very pleasant and easy. Dan was a good salesman and offered us a good deal. We came in knowing exactly what we wanted which made the process easier for all. The vehicle we wanted was in salesman and offered us a good deal. We came in knowing exactly what we wanted which made the process easier for all. The vehicle we wanted was in stock and all that was promised to us, was delivered. We are very happy with the vehicle thus far. More

I spent a considerable amount of time trying to choose a dealership and came upon this website. Bill Jacobs Mazda in Joliet was relatively close to where I lived and had the 2013 Mazda CX5 Sport in Blue th dealership and came upon this website. Bill Jacobs Mazda in Joliet was relatively close to where I lived and had the 2013 Mazda CX5 Sport in Blue that I wanted. The dealership also had one of the highest overall reviews. I also reviewed the salesman on the site and decided to go with Dan McCarthy and I'm very glad I did. He was very personable and genuine. I called to arrange a testdrive and it was there waiting for me. He went over the features of the car during the testdrive and wasn't overbearing at all. After the drive, we started crunching numbers and it was very straightforward. My wife who was with me was curious about the next model up and after some momements of bickering (between wife and I) and more crunching of numbers, I ended up going with a 2013 Touring in Gray. Big sacrifice. I really liked the blue. Dan this whole time was very patient and did not rush us. He even made some popcorn for us as our bickering was probably very amusing to him. A few days later we came back and test drove the Touring and we purchased it. I must say that the gentleman in finance (jim?) was also a very straight shooter. He explained everything to us so my wife and I understood. The selling of the extended warrenties and other policies were very to the point and we said yes or no not interested and that was it...he moved on with the paperwork. The overall experience was fantastic and I would highly recommend Dan as your salesman. He's also a family man which in my opinion helps when dealing with people who have families of their own. By the way, the Touring CX5 is great. The back up camera I can live without...if only I had the car in Blue..plenty of 2014 models in Blue but not many for 2013. More

We used a car buying website that put us in touch with Bill Jacobs Mazda because they were listed as having the best price. Dan McCarthy called us the next day to respond to our inquiry and from the momen Bill Jacobs Mazda because they were listed as having the best price. Dan McCarthy called us the next day to respond to our inquiry and from the moment we began talking, I knew that he was going to be an excellent person to deal with. He was very kind, considerate, did not pressure us into making a purchase, and was easy to talk to. Never once did he give us a line of "crap" like most other salesmen do. After some discussions, Dan was able to locate the exact vehicle we wanted in Wisconsin. He came in early the following day to get the paperwork started so their driver could get on the road and be back in time by the evening when my wife and I planned to be at the dealership. When we arrived, the vehicle was there just like he said it would be. He rode along on our test drive and explained all the great features of our vehicle and made sure to answer all of our questions. We know we got an excellant price on our new car and were extremely happy with the price we got for our trade in. Dan went above and beyond our expectations! It was by far the easiest and best experience my wife and I have ever had in purchasing a car!! More

My husband and I arrived at the dealership with only 30 minutes to spend there. Dan cordially greeted us and worked up a price for our trade-in and the new card within those 30 minutes. We negotiated fur minutes to spend there. Dan cordially greeted us and worked up a price for our trade-in and the new card within those 30 minutes. We negotiated further on the phone when we got home. Even though Dan's shift had ended, he stayed that evening to complete the sale/paperwork and we left that evening with our new car. This is the 3rd card we've bought from Bill Jacobs. Friendly people and best price in town. Highly recommend. More

I started out my day bringing in my 2007 mazda 6 in for some minor service. The service man that day was exceptionally nice setting me up in the new waiting room and even offering to bring me to the mall b some minor service. The service man that day was exceptionally nice setting me up in the new waiting room and even offering to bring me to the mall because it was going to take time to get the needed part in. Mindy McCorkle came over to see me because I had bought my car from her as did my daughter several months ago and my son in law several days earlier. As Mindy and I started talking it became clear that this would be a good time to trade my 2007 in for a new car. We discussed the options of keeping my old car for another year and what that would mean to my trade in. She let me think it thru and took me out for a test drive. Mindy is exceptionally friendly. I get her sense of humor and I think she gets mine. Trip Jacobs also took me out driving and by that time I knew what I wanted. Trip new exactly the right questions to ask to get me to narrow down what i wanted. Trip and Mindy knew an incredible amount about the car and I soaked up all the information I could. Trip is always entertaining and i enjoy his style. Financing worked out well. They worked very hard to get me a good rate, as well as understood my struggles as a single person on a teachers salary. They came up with the number I needed. Thank you. The overall experience was exceptional. I was embarrassed to be treated so nicely. Everyone treated me with respect, and like I was the only customer all day, which i definitely was not. A wonderful experience. I did cry when I left my old car behind. It was a Mazda 6, sold to me by Mindy. It was a great car. I enjoyed owning I. More

Michael Armenta and David Casino were a pleasure to work with. They gave me the best price, and backed it up with A+ service. I got the car that I wanted, at the price that I wanted, and left me feelin with. They gave me the best price, and backed it up with A+ service. I got the car that I wanted, at the price that I wanted, and left me feeling like thier number one customer. Thier attention to detail and mindset of putting the customer first was remarkable. I give them my highest recommendation! More