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Hawk Mazda
Plainfield, IL
1,772 Reviews
Our goal is to provide you with the best car buying experience possible. We are here to assist you every step of the way. We know buying a car can be difficult for many people. This is why we strive to create a positive car buying experience to make it easier. We don’t want our customers to leave our lot unsatisfied with their final purchase. This is why our goal is to provide 100 percent customer satisfaction. We have the full line of quality new Mazda vehicles. If you're in the market for a new car, truck or SUV in the Joliet area, make Hawk Mazda your next stop.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,772 reviews
March 30, 2023
Good prompt clearly explained service. Also, the service manager was cordial and helpful. I also liked the recorded message from the technician who actually worked on the vehicle which was Also, the service manager was cordial and helpful. I also liked the recorded message from the technician who actually worked on the vehicle which was very informative. More
by PWEBER9933
Verified CustomerEmployees Worked With
Helpful March 30, 2023
They were quick, courteous, and nice. I had my baby with me they even pulled my car back up near the door when done. I appreciated that since it was raining. I had my baby with me they even pulled my car back up near the door when done. I appreciated that since it was raining. More
by M.SMITH0805
March 30, 2023
Brought my mazda cx5 due to check engeine light on they diagnosed the problem right away and ordered the part and my car was good to go in a couple days and was completely covered under warranty very Hap diagnosed the problem right away and ordered the part and my car was good to go in a couple days and was completely covered under warranty very Happy with this dealership! More
by christinj2006
March 30, 2023
This dealership was fantastic. Entire process was quick, smooth, and hassle-free. They really worked to get me an appropriate rate and they were very fair and transparent with the Entire process was quick, smooth, and hassle-free. They really worked to get me an appropriate rate and they were very fair and transparent with the transaction in my opinion. Highly recommend. More
by Anthony.wenzel98
Employees Worked With
March 29, 2023
Easiest car buying experience. Knowledgeable staff. I never felt like I was buying a car. Knowledgeable staff. I never felt like I was buying a car. More
by ALEXAUNDRAM
Employees Worked With
March 28, 2023
We have been incredibly impressed with Hawk Mazda and especially Dan McCarthy. Dan is attentive and patient. We have leased with Hawk Mazda for many years due to our confidence in Dan. We know he underst especially Dan McCarthy. Dan is attentive and patient. We have leased with Hawk Mazda for many years due to our confidence in Dan. We know he understands our needs and wants in a new vehicle. We will continue to rely on Dan for future vehicles. Thanks Dan! More
by ssulima
Employees Worked With
March 28, 2023
James might be the most sensible straight shooter I’ve met in recent years. He was a clear communicator right out of the gate which earned my trust. I shopped around a bit and I felt that other dealers/de met in recent years. He was a clear communicator right out of the gate which earned my trust. I shopped around a bit and I felt that other dealers/dealerships weren’t as being transparent as James was. The process was easy or as easy as it could possibly be when you’re making a big purchase. More
by NY.Jennifer
Employees Worked With
March 28, 2023
Danny was excellent he helped me the whole way through the process! Definitely appreciated it! the process! Definitely appreciated it! More
by Dwkjr79
Employees Worked With
March 28, 2023
Reliable and quality service. Friendly people. I can trust that when I bring my car in for service, that the job is done right. Friendly people. I can trust that when I bring my car in for service, that the job is done right. More
by Denise O.
Employees Worked With
March 27, 2023
He was very knowledgeable and helpful, accommodating all requests quickly. He was never pushy or anything either. Fantastic experience buying my first new car! requests quickly. He was never pushy or anything either. Fantastic experience buying my first new car! More
by alch8821
Employees Worked With
