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Hawk Mazda - Service Center

Plainfield, IL

4.8
519 Reviews

519 Reviews of Hawk Mazda - Service Center

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October 10, 2023

Always great service and support! Good team at Hawk Mazda in Joliet . Thank you again! More

by SAINTTABASCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lieser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Oct 12, 2023 -

Hawk Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

October 05, 2023

This is the best service/ maintenance department. They are always professional and transparent. Manny and Jordan are wonderful. More

by THUOT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan
Oct 06, 2023 -

Hawk Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 03, 2023

Very attentive to customers needs and wants. Fair as is expected in pricing/negotiating. Adequately providing variety in models most of the times. More

by PHCERPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lieser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Hawk Mazda responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 30, 2023

Best,hassle free dealership around. Very honest and no hidden surprises. We will be long time customers for sure! More

by Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Oct 03, 2023 -

Hawk Mazda responded

Hi Morris, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2023

Eric was super helpful, patient, thorough, and knowledgeable. I came in for an oil change and asked about an issue I was having with my speakers. He got another vehicle, exactly like mine, and con More

by fifi_bojangles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Oct 03, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2023

Great service! Jerry was very knowledgeable and took great care of us. Would definitely buy from him again. More

by KARILETKO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Hawk Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Mazda. We hope you have a great day!

September 22, 2023

Vince is kind and professional. As are all the staff members there. It's mostly clean, and as always I love the way (specifically) Vince and Manny explain what's going on with my ca More

by Naty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Jordan, Vincent Jordan
Sep 25, 2023 -

Hawk Mazda responded

Hi Naty, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

Super friendly and fast . thank you so much for all your patience. Helpful, and very courteous with me the whole time. Appteciate it More

by innaplungu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Jordan
Sep 25, 2023 -

Hawk Mazda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Auto Mazda. If you have any further questions, please give us a call. We're always happy to help!

September 21, 2023

This is my second lease. They always make it a quick and easy process in the service department . I will return again. More

by KELLYR728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Hawk Mazda responded

Hi, thank you so much for your positive comments about Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2023

Dale was a great serviceman! ! He made me feel welcomed from the moment I walked in the door. The process was easy and hassle free. I will definitely be recommending this dealersh More

by MISSJAMERSON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Hawk Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Mazda! If you have any further questions, please give us a call. We're always happy to help!

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