Hawk Mazda - Service Center

Great! Most wonderful experience, jerry help me get into a car i absolutely loved, without any stress, answered questions about my Mazda CX-5. Will definitel Most wonderful experience, jerry help me get into a car i absolutely loved, without any stress, answered questions about my Mazda CX-5. Will definitely recommend this dealership to anyone looking for a new car!🙂 More

Body work Had my CX9 in for minor front end damage. They did beautiful work, couldn't tell there was any work done. Car came back detailed..extremely well done. Had my CX9 in for minor front end damage. They did beautiful work, couldn't tell there was any work done. Car came back detailed..extremely well done. They could improve their communication with waiting customers however. More

First Oil Change Took my CX-5 in for my 1st oil change and love that it was free! They also did a full vehicle inspection at no extra charge. Everyone in the service Took my CX-5 in for my 1st oil change and love that it was free! They also did a full vehicle inspection at no extra charge. Everyone in the service area was very friendly and helpful, and explained exactly what they were doing. I also had my tires rotated, and the whole thing was done in very timely manner fitting into my schedule. Plus my car was cleaner when it came out than when I took it in! Great job! More

Crapppppppp Nothing but problems. One guy helped us out but when we tried to get in touch with him again to let him know. Poooooooof! Nowhere to be found. Custome Nothing but problems. One guy helped us out but when we tried to get in touch with him again to let him know. Poooooooof! Nowhere to be found. Customer service is horrible. Like these reviews even matter. Whoever from the staff is reading this will most likely shake their head or laugh it off. Nothing will get done. That’s just how it goes around there. More

Friendly, informative Was informed of time wait, cost of service, cost of broken console clip that could be taken care of that day. Nice workers. Nothing bad, only teeny d Was informed of time wait, cost of service, cost of broken console clip that could be taken care of that day. Nice workers. Nothing bad, only teeny disappointment.....was told car would be washed and it wasnt.....probably cuz they were busy More

I'm a sucker Came in to get key fob fixed .told the guy my key fab broke apart and I replaced the top half of fab shell with a shell i bought online..and it still Came in to get key fob fixed .told the guy my key fab broke apart and I replaced the top half of fab shell with a shell i bought online..and it still wouldn't start car. The Locks buttons worked because the bottom chip was still in tact. He told me he had to see if it was able to be reprogramed and I would be charging 70$ regardless if it couldn't be programmed. ..(just sign here to agree)... He already knew it wasn't, going to reprogram because I just told him I replaced the top part of the fab which didn't have the chip in it... but I didn't know .till after he told me that the key fab has two chips ,top and bottom. Good way to squeeze another 70$ out. 180. $ and 2.5 hours later. .. This is why I don't go to dealers to service my cars... things haven't changed .. but I needed a spare... If I knew that there wasn't a chip in the top part , I could have just said I need the top chip replaced and reprogrammed. .saving me the useless 70$ diagnostic test... just sign here to agree ...lol 180$$ for a key?? Never again.! More

very professional service! Received very courteous and professional service throughout scheduling of work to be done! I will recommend Hawk Mazda to anyone looking to purchase Received very courteous and professional service throughout scheduling of work to be done! I will recommend Hawk Mazda to anyone looking to purchase a vehicle! My loaner was ready and very similar to my car being services--which was great! More

Awesome Service!!! I couldn’t ask for better service!! Extremely friendly and kept me in the loop during the hole process. I highly recommend Hawk Mazda for all your ser I couldn’t ask for better service!! Extremely friendly and kept me in the loop during the hole process. I highly recommend Hawk Mazda for all your service and sales needs!! More

Took my complaints serious It was nice the service advisor and technician actually took the time to listen to my concerns, then took me seriously. When I didn’t understand the It was nice the service advisor and technician actually took the time to listen to my concerns, then took me seriously. When I didn’t understand the resolution, they took time to help me understand. More