Hawk Subaru of Joliet

Wonderful! My daughter and I were treated wonderfully by the staff! Everyone was very knowledgeable and friendly! Our car buying experience was great!! We Stro My daughter and I were treated wonderfully by the staff! Everyone was very knowledgeable and friendly! Our car buying experience was great!! We Strongly recommend Hawk Subaru of Joliet for your car buying needs!! More

Amazing experience Great, friendly staff. From the time we walked into the dealership until now everyone has been great. I would highly recommend them to anyone looking Great, friendly staff. From the time we walked into the dealership until now everyone has been great. I would highly recommend them to anyone looking for a car. More

Easy purchase The dealership was very helpful, not only in finding the right vehicle, but they were all easy to deal with. The entire process was pleasant. The dealership was very helpful, not only in finding the right vehicle, but they were all easy to deal with. The entire process was pleasant. More

Great! Getting a new car can be a long process. However, in spite of it being long, Hawk Subaru made sure we were comfortable and were doing what they had t Getting a new car can be a long process. However, in spite of it being long, Hawk Subaru made sure we were comfortable and were doing what they had to do quickly but efficiently. More

Great Dealership When I came in, I was met by Ryan. Ryan was extremely well versed with the car’s features and specs. We took a test drive and I was very pleased wit When I came in, I was met by Ryan. Ryan was extremely well versed with the car’s features and specs. We took a test drive and I was very pleased with the Foresterand all of the features. Rocco helped me with pricing and giving me a fair price. Shaun did all of the financial work. Everyone was great. I did not feel pressured as I have in the past when purchasing a new vehicle. I left this dealership and went to a Chevy dealership and looked at an Equinox. I, having always purchased an American made vehicle, left that dealership and went back to Suburu. I was more impressed with Suburu Forester’s features. I would highly recommend Ryan....an extremely knowledgeable individual. More

Great derive and wonderful people Hawk made the whole experience painless. Great people and a good selection of vehicles. Looking foreword to their new store on Rt 59. Thanks to all. Hawk made the whole experience painless. Great people and a good selection of vehicles. Looking foreword to their new store on Rt 59. Thanks to all. More

Service for a car that is 2 years old replacing defective tr I put average because the first 2 times were not good the 3rd time had to replace transmission on the warranty that Subaru had to send out instead of I put average because the first 2 times were not good the 3rd time had to replace transmission on the warranty that Subaru had to send out instead of a recall-don’t know if the warranty is going to be honored with the replacement transmission and just the level of trust is not there! The 2nd gentleman we dealt with was so much better than the first gentleman-Justin Woods I believe was the second gentleman. Again never had an issue with our first car the Subaru Forrester should have probably stuck with that same model The reason I said no is because again trust issues and they will be moving farther away-so will probably have to go to Orland More

Best car buying experience ever Form the time we got to the dealer thru the purchase of our vehicle, it was the BEST experience. Chavis Cole was our salesman. He w as s fantastic! Form the time we got to the dealer thru the purchase of our vehicle, it was the BEST experience. Chavis Cole was our salesman. He w as s fantastic! No B.S. and very knowledgeable! He explained the whole process from the word go. After we found the vehicle, Mr. Cole brought hi is manager Roco in. Roco was also up front from the get go. He asked us where we wanted to be with numbers and then turned the computer screen around so we were able to see everything he was doing. This was AWESOME. therr was absolutely no B.S. no back and forth games. My wife and I LOVED THAT!!!! Sean in finance was also great. Took the time and explained everything in detail. Thank you guys for all your hard work. More

All Around Excellent We were extremely pleased with our auto purchase experience at Hawk Subaru - from the test drive to the drive away - every aspect of making the deal w We were extremely pleased with our auto purchase experience at Hawk Subaru - from the test drive to the drive away - every aspect of making the deal was commendable. More

Fantastic Experience On Monday, October 22, 2018, my wife and I went to Hawk Subaru, located at 2200 West Jefferson St. in Joliet, IL, with the intent to purchase a 2019 S On Monday, October 22, 2018, my wife and I went to Hawk Subaru, located at 2200 West Jefferson St. in Joliet, IL, with the intent to purchase a 2019 Subaru Forester. I had been researching the vehicle and had previously conducted a test-drive. My wife had not seen or driven the 2019 Model and wished to test-drive it. We arrived at the Dealership around 10:30 am and were promptly greeted by Michael Widuch, a Sales Consultant and the Sales Manager, Dave Casey. They were informed that we wish to test-drive a particular Forester, which I had previously driven. Within a few minutes, they had the vehicle upfront, with Dealer plates on it. My wife and I took the Forester for a half hour ride. The vehicle sold itself to my wife. Upon returning to the Dealership, we were promptly met by Michael and Dave. We provided Michael, with the vehicle information, along with additional accessories, we wished to purchase. After gathering the vehicle information, Michael contacted the Parts Department to obtain pricing for the additional accessories and installation cost. Dave then rejoined us for the pricing negotiations. We were able to easily negotiate an out-the-door price for the new vehicle, along with our trade-in, which we felt was very favorable towards us. The process of purchasing the vehicle went very smoothly and we were very satisfied. Later in the day, I returned with my check and closed the deal. Michael spent well over 90 minutes going over the vehicle, with me. Additionally, he advised me to return in a few weeks, so he could spend additional time with me. Michael signed me up to the MySubaru app. Michael provided me with his personal cell phone number and advised me to contact him at any time, if I had any questions. Since leaving the Dealership, I have been contacted by the Parts Department, advising that the accessories have been ordered and I would be notified when they are in. They will provide me with a Loaner, due to the accessories taking a few hours to install. Michael also contacted me, advising that the accessories have been ordered and I should be receiving a call from the Parts Department. I advised him that I had just gotten off the phone with them. My experience with Hawk Subaru has been nothing but positive. I couldn’t ask for anything more. Thanks Hawk Subaru, on a job well done! More