Hawthorne Chevrolet

Hawthorne Chevy consistently provides outstanding customer service and professional competent service. Service was performed in a timely manner and all work was completed in a satisfactory manner. customer service and professional competent service. Service was performed in a timely manner and all work was completed in a satisfactory manner. More

Lies.Was told I needed $4500 of work on engine. Asked Lies. Was told I needed $4500 of work on engine. Asked if they tested coils, they said yes. I walked in the back and made them test infront of me. Lies. Was told I needed $4500 of work on engine. Asked if they tested coils, they said yes. I walked in the back and made them test infront of me. That was the issue, they lied to me. Replaced ignition coil, car works fine. Huge lie. Never again. More

Service mgr Steve has always taken care of both my car needs. Returns calls quickly and always handles my account professionally. I fully trust the Hawthorne Chevrolet Service Center Team! needs. Returns calls quickly and always handles my account professionally. I fully trust the Hawthorne Chevrolet Service Center Team! More

The service staff was very courteous and provided excellent service. Mike and his service team were a pleasure to deal with. I highly recommend the Hawthorne Chevy service dept excellent service. Mike and his service team were a pleasure to deal with. I highly recommend the Hawthorne Chevy service dept More

Overcharges for work that just went out of warranty, how convenient. Oil leak after getting an oil change. Tech forgot to reset the check engine light after expensive work causing another visit to the convenient. Oil leak after getting an oil change. Tech forgot to reset the check engine light after expensive work causing another visit to the shop and losing work time to diagnose issue a second time. Inconvenience that loaner cars are not free and the “free ride” that is advertised is not always available because of “covid”. Stop advertising services you don’t offer or restrict More

Love hawthorn always very accommodating great scheduling. Don’t have to wait months for an appointment. Wish it was closer to my home. Will be back Don’t have to wait months for an appointment. Wish it was closer to my home. Will be back More

Mike is a total professional and excellent at what he does. He had me in and out within an hour and was very quick in responding to my initial inquiry. does. He had me in and out within an hour and was very quick in responding to my initial inquiry. More

I found the service very good. They were very gracious and thorough. They completed the repair within a day. My experience was a good one. and thorough. They completed the repair within a day. My experience was a good one. More

Greg was very helpful and worked very hard to resolve my issue. I am thankful that my warranty covered my problem. Everyone is so helpful in the service department. issue. I am thankful that my warranty covered my problem. Everyone is so helpful in the service department. More

Greg took good care of my situation and was super knowledgeable (even before seeing the car.) Got my car in as soon as was possible. Car running great. knowledgeable (even before seeing the car.) Got my car in as soon as was possible. Car running great. More