Hawthorne Chevrolet

Oil Chan he plus Vehicle was taken as soon as I arrived for scheduled appointment Service advisor explained what would be done and approx time Vehicle was ready wit Vehicle was taken as soon as I arrived for scheduled appointment Service advisor explained what would be done and approx time Vehicle was ready within promised time frame Totally satisfied with expetiencr More

Quick service The service was quick and easy to schedule. Not a very long wait time and the waiting area had some snacks while I waited. Convenient for me. The service was quick and easy to schedule. Not a very long wait time and the waiting area had some snacks while I waited. Convenient for me. More

Professional The staff was friendly and knowledgeable. My husband and I had a wonderful experience working with Robert. He answered all of our questions and worked The staff was friendly and knowledgeable. My husband and I had a wonderful experience working with Robert. He answered all of our questions and worked to get us the best deal possible. More

Bad service On 08/20/19, I purchased a brand newChevrolet Suburban 2019 from you through Extreme Auto Leasing. Upon driving the car, I discovered the screeching n On 08/20/19, I purchased a brand newChevrolet Suburban 2019 from you through Extreme Auto Leasing. Upon driving the car, I discovered the screeching noise (like a scratching metal) coming from right side in the back of the car. I’m very disappointed and shocked from what happened and I find this situation very irritating. New cars simply don’t do that! The car was presented to me as a brand new car without any issues and I certainly do not expect my new car to be already fixed or with the broken pins inside panels before I even purchased it! Plus it wasn’t the only problem it needed welding More

The BEST car-buying experience ever! Dennis is the best. He worked with me and my dad to give us the best price available. In fact, the entire staff was extremely helpful. After two bad e Dennis is the best. He worked with me and my dad to give us the best price available. In fact, the entire staff was extremely helpful. After two bad experiences at two different Chevy dealerships, we were going to pass on purchasing a Chevy, and Hawthorne was the Chevy's last opportunity to get it right. Hawthorne nailed it. They renewed our trust. More

Convenient, timely service My battery was going, and Heather was able to get me an appointment the same day I called. The service was completed quickly (even with a delay to get My battery was going, and Heather was able to get me an appointment the same day I called. The service was completed quickly (even with a delay to get the part). The waiting room is comfortable, and I really appreciate that there is a space set up which allows me to work from the dealership. More

I was told one amount but charged another When I was told the price that my mirror was going to be fixed, it was not the price my card was charged and on top of that the backing to my mirror c When I was told the price that my mirror was going to be fixed, it was not the price my card was charged and on top of that the backing to my mirror came in 4 weeks later and it took 3 employees to put it on. I was very unhappy with this service. More

Hawthorne Chevrolet is a great dealership All aspects of Hawthorne Chevrolet be it sales or service is always professional & courteous. Michael Kean (sales) & Carrie Bickford (financial) made All aspects of Hawthorne Chevrolet be it sales or service is always professional & courteous. Michael Kean (sales) & Carrie Bickford (financial) made purchasing a new vehicle a very pleasant experience More

Not the greatest I was told by my service guy I would have a ride home and 3 hours later I asked what happened.. finally got a ride home .. more friendly would be appr I was told by my service guy I would have a ride home and 3 hours later I asked what happened.. finally got a ride home .. more friendly would be appreciated.. More

An Excellent Visit My dashboard screen was no longer working. The radio, USB, bluetooth, internet and many other functions were silent. I made an appointment with Stev My dashboard screen was no longer working. The radio, USB, bluetooth, internet and many other functions were silent. I made an appointment with Steve Kochan for the day and time I wanted. Work began on the car as soon as I brought it into the service department. A part had to be ordered and it arrived the next day. I was given a loner which was very convenient. Steve, a Service Consultant, was very knowledgeable, efficient, friendly and accommodating . All of my maintenance on my Camaro and Malibu has been done by this service department. I will continue to exclusively have my work done at this service center. I have complete confidence having Steve or Mike Rivera handling my appointments. More