Hawthorne Chevrolet

New customer to Chevrolet My experience was pleasant, everyone was very friendly and helpful. Arnie made sure he got us what we wanted for the price we were looking for. My experience was pleasant, everyone was very friendly and helpful. Arnie made sure he got us what we wanted for the price we were looking for. More

Gary is simply the best This is my second time at Hawthorne Chevy and I have nothing but awesome things to say about them. Gary Monnecka is the best salesman you’ll find. He’ This is my second time at Hawthorne Chevy and I have nothing but awesome things to say about them. Gary Monnecka is the best salesman you’ll find. He’s very understanding very flexible and super nice. Somehow someway he always seem to know what were looking for even if we didn’t walk in looking for that. Second time he’s gotten us into a truck and we can’t thank him enough. Rich in finance was also very nice and made sure everything was explained when it came down to paperwork. More

Nothing but the Best Service was first rate. They listened. They understood They took care of my car as if it was their own. They followed up. They called. They to Service was first rate. They listened. They understood They took care of my car as if it was their own. They followed up. They called. They took care of my issues and brought the repairs in under estimate. The service department is nothing but the best. I highly recommend Hawthorne Chevrolet. More

Excellent! Would highly recommend coming to this dealership. Roland exceeded all of my expectations and went above and beyond to get me a fantastic deal. They of Would highly recommend coming to this dealership. Roland exceeded all of my expectations and went above and beyond to get me a fantastic deal. They offer discounts for college students and have so many cars on the lot, impossible to walk away without making a deal! More

Great service I didn’t have an appointment they took me in to kill me so I was on time there is greatAs a wait I want to parts see what they had working with parts I didn’t have an appointment they took me in to kill me so I was on time there is greatAs a wait I want to parts see what they had working with parts was great More

Can’t get a phone call back?????!!!! I’ve called 2 times and replied to the texts to stop coming. I am driving my car and they are thanking me for service and telling me about recommended I’ve called 2 times and replied to the texts to stop coming. I am driving my car and they are thanking me for service and telling me about recommended services that I never requested. I have replied back to them but no one seems to respond. I will say when I have needed to go there the advisors are great. More

Only half service performed Went in for tire rotation and oil change but once again rotation wasn't as owners manual specifies. Yes I marked the tires and this was the third time Went in for tire rotation and oil change but once again rotation wasn't as owners manual specifies. Yes I marked the tires and this was the third time it was performed wrong. Back to front then front to opposite back is correct sequence. Not back and forth between one side! More

The greatest Service departmental around HAWTHORNE CHEVROLET HAS ALWAYS BEEN THE DEALER OF CHOICE FOR MY FAMILY . The Service department starting with my Service Writer STEVE KOHAN HAS ALWAYS HAWTHORNE CHEVROLET HAS ALWAYS BEEN THE DEALER OF CHOICE FOR MY FAMILY . The Service department starting with my Service Writer STEVE KOHAN HAS ALWAYS BEEN PROFESSIONAL AND HAVE ALWAYS HAD MY BEST INTEREST AT HAND WHEN IT COMES TO MAINTAINING MY VEHICLE . More

"Nightmare" This is my 3rd car as a loyal customer with Hawthorne Chevrolet (HC) Within LESS than 24hrs of purchasing my used Chevy Trail Blazer (which was servi This is my 3rd car as a loyal customer with Hawthorne Chevrolet (HC) Within LESS than 24hrs of purchasing my used Chevy Trail Blazer (which was serviced by HC for the life of the vehicle) my family and I came to the realization that the transmission was inoperable. When driving the vehicle on the highway it lost power and all of the transmission fluid had leaked out B4 our eyes. I had the vehicle towed from route 208 N right back to Hawthorne Chevrolet thinking that they would fix it without any questions asked??? Not only did they say it was "Sold as is and not responsible", they charged me $750 to replace all of the lines thinking that would be the solution. After picking up the car when the transmission lines were done, within minutes on my drive home the transmission was slipping again. The vehicle was taken directly back to Hawthorne Chevrolet. Steven in service had told me that 3rd gear was slipping and recommended a re-manufactured transmission. Hawthorne Chevrolet then proceeded to tell me that it’s going to cost me $3000 plus tax out of my own pocket. I just purchased a car for $6300, why should I have to put in new lines ($750) + a new transmission ($3000) with in less than 24 hours of owning the vehicle, especially when they claimed to have serviced the vehicle for the past 13 years. Being that said they obviously knew that the transmission was no good when selling the vehicle to me. So to sum things up, I bought a car and was unable to drive within 24hrs of its purchase. They refused to give me a loaner and fix it at their expense. I have been spending $50/day on Uber to get back and forth each day for work; I am also paying for insurance for a car that has been sitting in their lot for 2 weeks. Why should I have to put $4000 into a car with in less than 24hrs of owning? This is out right unfair and just bad business. Especially that this is my 3rd car from them. You would think they would want to help a loyal customer. This is not fair. What would you do???? Michael More

👨‍💼 salesman Gary Monnecka I would highly recommend Gary he was a pleasure to deal with no pressure very knowledgeable you can tell he loves his job . I am in retail and I know I would highly recommend Gary he was a pleasure to deal with no pressure very knowledgeable you can tell he loves his job . I am in retail and I know how to work with people as he does . I purchase the lease at a another dealership and did not go back to the dealership who sold me the lease because of Gary. Thank You Gary More