Hawthorne Chevrolet

Fix one thing broke another I took my truck in for a door latch rod installation which was great. The only thing is that that door lock was not working after the serviced my door I took my truck in for a door latch rod installation which was great. The only thing is that that door lock was not working after the serviced my door. Not coming back! More

Sales Deals & Service Gary Monnecka was a fabulous sales professional he worked with me then my wife and I to make sure we were completely satisfied with our decision regar Gary Monnecka was a fabulous sales professional he worked with me then my wife and I to make sure we were completely satisfied with our decision regarding our newly leased vehicle. By far we received the best price available in the entire area. As it relates to service whenever I make an appointment Hawthorne is timely they get you in for the service immediately. The service department is very thorough. More

Fast service I brought the car in for an oil change, wiper blade replacement, multipoint inspection, and state inspection. All work was completed within three hour I brought the car in for an oil change, wiper blade replacement, multipoint inspection, and state inspection. All work was completed within three hours. I got a free courtesy car. And they even washed my car! More

Smooth Mr. J. R. was very helpful and informative. Courteous and professional. Very knowledgeable about the vehicle of my choice. I would highly recommend Mr. J. R. was very helpful and informative. Courteous and professional. Very knowledgeable about the vehicle of my choice. I would highly recommend him to my family and friends. More

Pricey oil change with attitude! I should have realized when I pulled into the service area without so much as a smile from the service rep that this was going to be “a bumpy ride”! I should have realized when I pulled into the service area without so much as a smile from the service rep that this was going to be “a bumpy ride”! I did get a one word yeah when I asked if I should leave the key in the car. I then was instructed to go into a small service advisor’s office and told the oil change would br $59.99 and “sign here” as he pointed to the service order. He did not go over anything else that would be done as courtesy checks, I.e. wiper fluid, brake fluid. I had to ask to have the tire pressure checked. I had made an appointment, but still waited over an hour for the oil change. And upon leaving not one thank you was heard. Seriously!!!! More

Oil change Was told i receive a 27pnt inspection,oil change &tire rotation. I do not believe the tire rotation was done and in fact that is a recommendation on t Was told i receive a 27pnt inspection,oil change &tire rotation. I do not believe the tire rotation was done and in fact that is a recommendation on the paperwork given??? More

Good experience I have no problem with the service. However, I purchased a rear wiper blade on 11/12/18 in your service dept. When I realized it was more difficult to I have no problem with the service. However, I purchased a rear wiper blade on 11/12/18 in your service dept. When I realized it was more difficult to install than I thought, I decided not to attempt it. I returned to the dealership a few days later and one of the managers, in a white shirt, put it on for me in the parking lot, I gave him $5.00 for his trouble. To make a long story short, the wiper scratched my windshield, apparently a metal piece of the wiper blade was scratching the windshield. I had it replaced when I had the oil changed. The problem is, I can't get the scratches out. Any suggestions? More

Quick reliable service and courtesy. I was able to get appointment right away they also gave me a ride back to my office to make things convenient for me. Device was comple and courtesy. I was able to get appointment right away they also gave me a ride back to my office to make things convenient for me. Device was completed in 1 day More

Great customer service Everything about the dealership and salesman was great. I am pleased with my experience at Hawthorne Chevy. I would recommend my family to go to this Everything about the dealership and salesman was great. I am pleased with my experience at Hawthorne Chevy. I would recommend my family to go to this dealership. More

Easy and efficient The dealer that helped me lease my car was very helpful. He took his time with me and showed and explained any question or concern I had. Great experi The dealer that helped me lease my car was very helpful. He took his time with me and showed and explained any question or concern I had. Great experience! More