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Hawthorne Chevrolet
Hawthorne, NJ
5,359 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 5,359 reviews
October 12, 2018
willing to deal No high pressure salesman, a willingness to compromise, a wanting to make a deal so that both come away with good ending. A willingness to spend tim No high pressure salesman, a willingness to compromise, a wanting to make a deal so that both come away with good ending. A willingness to spend time going over all things so that the buyer understands value of sale. More
by JC31223
Verified Customer
October 11, 2018
Got the car I wanted They made sure I got the car before I left the same day, I’m happy with their service. Even showed me the car fax which was helpful. They made sure I got the car before I left the same day, I’m happy with their service. Even showed me the car fax which was helpful. More
by superalex64
Employees Worked With
October 10, 2018
Recall visit Equinox had to come in for recall. I was surprised that no one was in the garage to greet me for about 5 minutes. Manager was friendly and efficient a Equinox had to come in for recall. I was surprised that no one was in the garage to greet me for about 5 minutes. Manager was friendly and efficient and got psuper work completed quickly. Repair took less time than I was told it would take. When I was told my car was ready, it took a little time for the mechanics to find it so I could leave. This experience was unlike any previous experiences. There seemed to be a lot of miscommunication in the garage area. Everything else was okay. More
by DOROTHYP113
Employees Worked With
October 10, 2018
Repair of a warranty item and a routine oil cbange. Quality service with a knowledgeable and friendly service representative. Steve Kochan is always on point with his service recommendations, cost estim Quality service with a knowledgeable and friendly service representative. Steve Kochan is always on point with his service recommendations, cost estimates, and timing needed for the repairs. More
by MCERISANO
Employees Worked With
October 10, 2018
Oil change/recall Service was excellent staff was very friendly. My wait time was very minimal and the quality of work was excellent as well as service. All the staff Service was excellent staff was very friendly. My wait time was very minimal and the quality of work was excellent as well as service. All the staff that worked with me was very friendly and made the experience very accommodating. More
by PWD42
Employees Worked With
October 09, 2018
Satisfaction Over the years I've dealt with everyone in the service dept and every visit they've been helpful & always attentive! They do go the extra mile! Over the years I've dealt with everyone in the service dept and every visit they've been helpful & always attentive! They do go the extra mile! More
by D
October 09, 2018
I was able to leave a car in the same day The people there were very helpful and I was able to leave a car within the same day. I live close by and it was so convenient for me to go back and f The people there were very helpful and I was able to leave a car within the same day. I live close by and it was so convenient for me to go back and forth I highly recommend this place. More
by dinazn89
Employees Worked With
October 09, 2018
Excellent Wonderful service and knowledge. JR answers all of our questions and would not let us leave until had. Also he was very friendly and accommodating. Wonderful service and knowledge. JR answers all of our questions and would not let us leave until had. Also he was very friendly and accommodating. More
by MSKRIS009
Employees Worked With
October 08, 2018
Horrible!!! Dont go to hawthorne Chevrolet!!!!! I leased a brand new 2018 equinox on 9/26/2018 and I have nothing but problems, I brought the car back after only having it for a few days. There was I leased a brand new 2018 equinox on 9/26/2018 and I have nothing but problems, I brought the car back after only having it for a few days. There was a horrible smell with each passing day. It smells like mildew, the smell is so bad anyone that got in it said, they cant take to be in the vehicle. When I brought it back and told them about the smell they tried to act like the smell is from something I did. The manager steve in sales found that, where the spare tire is, they found it was filled with water, a lot of water. They said it was probably from a pinhole leak in back light which he said has happened with other vehicles in the past, and thats how it filled with so much water. after they had the vehicle for 5 days and I had to drive a loner which I drove longer then I had my new vehicle for. I picked up vehicle and the smell is just as bad. I was told again my the manager it just needs time to air out. The vehicle is now making sounds like it is going to stall and the brakes are squeaking. I told them i leased a new vehicle and i dont want this one with all of these problems. I was told it doesn’t work that way and their solution is to give me another loner while they look at the vehicle again. How can this be legal? How can someone sell a brand new vehicle to someone with this many problems? More
by BKNJ2009
Employees Worked With
Other Employees :
Someone in the service department but i am not sure of his name. He people I listed below with 1 star doesn’t ever deserve that, , Steve Barna Jr
October 07, 2018
Service Brought my car for oil change and tire rotation, everyone was friendly. My car was serviced promptly and everyone I interacted with was very professi Brought my car for oil change and tire rotation, everyone was friendly. My car was serviced promptly and everyone I interacted with was very professional and nice. More
by RESEARCHRUNNER
Employees Worked With
