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Hawthorne Chevrolet
Hawthorne, NJ
5,359 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 5,359 reviews
September 25, 2018
Friendly and helpful Recommended to this dealer by family. Sales person was very helpful with finding the car we wanted at the best price. Very knowlagable about every fea Recommended to this dealer by family. Sales person was very helpful with finding the car we wanted at the best price. Very knowlagable about every feature the car has and was willing to listen to any questions we had about the car. All in all it was an easy process and would return. More
by dgangemi1992
Employees Worked With
September 24, 2018
Crooked and Unfair I took my car here over the weekend for service, my car started to shake a bit when I would press on the brakes. Upon reviewing my car they tell me th I took my car here over the weekend for service, my car started to shake a bit when I would press on the brakes. Upon reviewing my car they tell me that my rotors were severely "warped" and they needed to be "cut", that if I don't get this done immediately I risked the chance of not being able to brake in the event it rained and would get into a bad car accident. That I could not drive the car like this anymore. I asked how much this would coast me and they gave me the price of around $450.00, finding the price too high and not knowing much about cars I hesitated a bit, but the person assisting me (Michael Rivera) told me that I needed to get this done ASAP. I wanted to ask around for another piece but feeling pressured I then told them to fix it. However I felt this price was too much. In the end I paid $493.70 to have them cut my rotors. Once I got home I called my cousin who was a mechanic and told him what they did and what they charged me and he told me that they robbed me! He said that getting new rotors and having them changed would have been cheaper. They didn't even give me new rotors and in the next 1000 miles or so I eventually would need to get my car serviced again because I would need to get new ones. Having my rotors cut is only a temporary thing and not really helping the main issue. This is how they make money off of people. They see an older woman coming in and they look to see how they can make money off of me and not how they can help me. I feel robbed and taken advantage of. I'm not sure how these people sleep at night and I know I won't get my money back… but God doesn’t like ugly and karma is real. Don’t trust these people. Get your car diagnosed here and go someplace else that won't rob you of your hard earned money. More
by WALDINAJENNY
Verified CustomerEmployees Worked With
September 24, 2018
Friendly Service department associates were very friendly. They text me the entire time my car was there. They kept me updated and text me when my car was done Service department associates were very friendly. They text me the entire time my car was there. They kept me updated and text me when my car was done. My car was finished sooner than inticipated. More
by ADINA_723
Employees Worked With
September 24, 2018
Great customer service I had a great experience at Hawthorne Chevrolet Mike Keane was great and the price was right for the vehicle I purchased and would tell everybody who I had a great experience at Hawthorne Chevrolet Mike Keane was great and the price was right for the vehicle I purchased and would tell everybody who wants a Chevy to go to Hawthorne Chevy More
by Jackcop922
September 24, 2018
Extremely helpful and fast Brought my corvette in with clutch related issues. They were able to diagnose my problem and fix it in 2 days. Would highly recommend this dealer Brought my corvette in with clutch related issues. They were able to diagnose my problem and fix it in 2 days. Would highly recommend this dealer More
by Pwinters
Employees Worked With
September 23, 2018
Lease Friendly understanding and good service by all parties that assisted me. I would recommend this dealership to friends and family. My family and I than Friendly understanding and good service by all parties that assisted me. I would recommend this dealership to friends and family. My family and I thank all parties involved with leasing our new vehicle. More
by MLAKITZ
September 23, 2018
Once again, a great experience Took my Equinox in for a recall service. My car was taken immediately and the service was done exactly on time. Truly professional from all angles, st Took my Equinox in for a recall service. My car was taken immediately and the service was done exactly on time. Truly professional from all angles, start to finish. More
by LawrenceWolff
Employees Worked With
September 23, 2018
Excellent The Service is excellent overall, no waiting time when shown up in the appointment time, the waiting lounge is good equipped with much needed coffee d The Service is excellent overall, no waiting time when shown up in the appointment time, the waiting lounge is good equipped with much needed coffee dispenser. More
by HARIPRASAD.KC
Employees Worked With
September 23, 2018
AWesome Great crew! Love working with HAwthorne chevy... would recommend to anyone. I hope that they always get a very positive review Yours truly, Ro Great crew! Love working with HAwthorne chevy... would recommend to anyone. I hope that they always get a very positive review Yours truly, Robert Owen More
by OWEN1832
Employees Worked With
September 22, 2018
Hawthorne Chevrolet OUTSTANDING in both Sales & Service! Today, September 21, 2018 we took delivery of a beautiful 2018 Chevrolet Equinox. This is our second purchase from Hawthorne Chevrolet. We also own a Today, September 21, 2018 we took delivery of a beautiful 2018 Chevrolet Equinox. This is our second purchase from Hawthorne Chevrolet. We also own a 2010 Chevrolet Malibu LTZ, and it has given us outstanding service, and it now has 117,000+ miles, and it has only been serviced by Hawthorne Chevrolet. If you are interested in purchasing a vehicle, we HIGHLY RECOMMEND J.R. Gray in the Sales Department. He is VERY knowledgeable about the product line, and the technology associated with the vehicles. Todays vehicles are loaded with technology from the engine to the transmission, and it takes highly trained technicians to solve the complex issues that every vehicle on the highway faces at one time or another. Hawthorne Chevrolet has the highly skilled people in both Sales and Service to make positive things happen for the vehicle customer! J.R. Gray goes "out of his way" to make the Sales Customer happy! From Sales to Service, Hawthorne Chevrolet is a "1st Class Operation!" More
by Mary231
Employees Worked With
Other Employees :
Steve Barna Jr, Steve Barna
