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Hawthorne Chevrolet
Hawthorne, NJ
5,356 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 5,356 reviews
July 27, 2018
Great dealer and great sales sales people. Everyone I interacted with was friendly and helpful. I would very highly recommend this dealer to other people. and great sales sales people. Everyone I interacted with was friendly and helpful. I would very highly recommend this dealer to other people. More
by Geo1993
July 26, 2018
Pleasant Experience in Every Way Bobby is a gentleman and solid. I felt comfortable working with him and feel lucky he was the one who approached me. I felt no need to bargain or hag Bobby is a gentleman and solid. I felt comfortable working with him and feel lucky he was the one who approached me. I felt no need to bargain or haggle as I felt he gave me his best price from the jump. Carrie is a professional and pleasure to work with. She was patient and took the time to clearly explain all my options for insurance. She was very helpful and considerate. More
by LUCKY13FAIRVIEW
Verified CustomerJuly 26, 2018
Very smooth process No hidden fees, no joke, no extra cost it is what it is. John the guy who work with shows every detail and explains every penny that I need to pay and No hidden fees, no joke, no extra cost it is what it is. John the guy who work with shows every detail and explains every penny that I need to pay and easy to deal. I feel that he really wnats the costumer satisfaction. I am happy, then everyone is happy. More
by IDEMIRORS
July 26, 2018
Oil change Everything that was going to happen was explained before hand even the expected delays. And the work and timeframe was spot on This completes my 25 wo Everything that was going to happen was explained before hand even the expected delays. And the work and timeframe was spot on This completes my 25 words More
by MIKEMAKARSKI
Employees Worked With
July 26, 2018
Always hated buying vehicles, but not anymore I will recommend any and all friends/relatives to this dealership. Steve and John were absolutely amazing to my wife and I. Professionalism and honest I will recommend any and all friends/relatives to this dealership. Steve and John were absolutely amazing to my wife and I. Professionalism and honesty is second nature, and we will never buy another vehicle anywhere else but Hawthorne Chevy. Thanks a million for everything you guys did! More
by BKHOCKEY27
July 25, 2018
Service Mike Rivera is the best always on top of everything keeping me posted on what is going on with my service visit Alwsys in a good mood Mike Rivera is the best always on top of everything keeping me posted on what is going on with my service visit Alwsys in a good mood More
by chriseagle75
Employees Worked With
July 25, 2018
Excellent service Just went for a simple oil change and tire rotation but love that they set an appointment time, took me in on time and I was out in 35 minutes. Car wa Just went for a simple oil change and tire rotation but love that they set an appointment time, took me in on time and I was out in 35 minutes. Car was spotless are their work and the staff was very polite More
by ChevyLover
July 24, 2018
Great salesman, horrible finance manager We went into this dealership to look at a truck after a horrible experience at another dealership. Our salesman Tom Verheeck was excellent! No nonsens We went into this dealership to look at a truck after a horrible experience at another dealership. Our salesman Tom Verheeck was excellent! No nonsense, friendly, explained ANYTHING we had a question about. The sales manager was even great although I didn’t catch his name. We decided to purchase the truck and went into the finance office and the whole experience went downhill. Any question I asked was answered with “because it is” I asked to see certain documents and he said no and then accused me of not being trustworthy and began rushing us. “If you don’t want to do this I have lots of other people waiting I don’t have time for this” Are you kidding me?! This is your job! I really wish we dealt with another finance manager. There was one other person there that had to speak with him so we left the office to discuss things and let him handle the next customer and even when we came back he just rushed everything, didn’t answer any questions with legitimate answers. I would recommend this dealership, especially Tom Verheeck, but stay FAR, FAR away from Rich Mongiardo. More
by Author
July 24, 2018
John was a terrific salesman. Knowledgeable and patient. I would visit john again when I need another automobile. He was ready for me and devoted my appointment time solely to me. No interruptions. A pleas I would visit john again when I need another automobile. He was ready for me and devoted my appointment time solely to me. No interruptions. A pleasure to work with. More
by DSAYKANIC
Employees Worked With
July 24, 2018
Oil change Not the first time i waited two hours or more for a scheduled oil change . Definately not going back , the wait is ridiculous considering an appountme Not the first time i waited two hours or more for a scheduled oil change . Definately not going back , the wait is ridiculous considering an appountment was made. More
by GETFASTANDSTRONG
Employees Worked With
Dont know names
