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Hawthorne Chevrolet
Hawthorne, NJ
5,359 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 5,359 reviews
July 24, 2018
Great salesman, horrible finance manager We went into this dealership to look at a truck after a horrible experience at another dealership. Our salesman Tom Verheeck was excellent! No nonsens We went into this dealership to look at a truck after a horrible experience at another dealership. Our salesman Tom Verheeck was excellent! No nonsense, friendly, explained ANYTHING we had a question about. The sales manager was even great although I didn’t catch his name. We decided to purchase the truck and went into the finance office and the whole experience went downhill. Any question I asked was answered with “because it is” I asked to see certain documents and he said no and then accused me of not being trustworthy and began rushing us. “If you don’t want to do this I have lots of other people waiting I don’t have time for this” Are you kidding me?! This is your job! I really wish we dealt with another finance manager. There was one other person there that had to speak with him so we left the office to discuss things and let him handle the next customer and even when we came back he just rushed everything, didn’t answer any questions with legitimate answers. I would recommend this dealership, especially Tom Verheeck, but stay FAR, FAR away from Rich Mongiardo. More
by Author
July 24, 2018
John was a terrific salesman. Knowledgeable and patient. I would visit john again when I need another automobile. He was ready for me and devoted my appointment time solely to me. No interruptions. A pleas I would visit john again when I need another automobile. He was ready for me and devoted my appointment time solely to me. No interruptions. A pleasure to work with. More
by DSAYKANIC
Verified CustomerEmployees Worked With
July 24, 2018
Oil change Not the first time i waited two hours or more for a scheduled oil change . Definately not going back , the wait is ridiculous considering an appountme Not the first time i waited two hours or more for a scheduled oil change . Definately not going back , the wait is ridiculous considering an appountment was made. More
by GETFASTANDSTRONG
Employees Worked With
Dont know names
July 24, 2018
Suburban Premier Purchase Great Service, ease of sale. No hassle. Easy to work with. I would definitely recommend Hawthorne Chevy for any new or used vehicle purchase or lea Great Service, ease of sale. No hassle. Easy to work with. I would definitely recommend Hawthorne Chevy for any new or used vehicle purchase or lease. More
by LIAM916
July 24, 2018
Really Happy!!! The process was really easy and my sales associate Bob Whetham was great. The whole staff was pleasant and helpful. I would recommend this dealership The process was really easy and my sales associate Bob Whetham was great. The whole staff was pleasant and helpful. I would recommend this dealership completely!! More
by Nora C.
July 22, 2018
Quality Service I have been a customer for 4+ years. Great service department. Everyone knows their stuff and they get you in and out. Pricing is fair. Highly recomme I have been a customer for 4+ years. Great service department. Everyone knows their stuff and they get you in and out. Pricing is fair. Highly recommend! More
by Njcncguy
Employees Worked With
July 21, 2018
Best service department ever Steve makes it work My wife has a high end BMW who brag about service . I’ll take my service department at Hawthorne Chevy any day of the week. Steve makes you feel as yo My wife has a high end BMW who brag about service . I’ll take my service department at Hawthorne Chevy any day of the week. Steve makes you feel as your part of the Hawthorne family. I’ll never buy a truck anywhere with this service department . Been getting service there for over 32 years back when Fred was the man. Now Steve took his place in my rely on service book. Thank you for an awesome service department. More
by PSTILANESSIS
Employees Worked With
July 21, 2018
Most Amazing Experience Hawthorne Chevrolet was absolutely amazing! The entire experience was easy and went so smooth! Robert DeSimone was great to me. I love my Chevy Trax! Hawthorne Chevrolet was absolutely amazing! The entire experience was easy and went so smooth! Robert DeSimone was great to me. I love my Chevy Trax! More
by Jessica
Employees Worked With
July 20, 2018
Quick Service Mike was professional and promised and completed servicing my equinox in time. Overall experience is great. Very easy to get in and out of the faci Mike was professional and promised and completed servicing my equinox in time. Overall experience is great. Very easy to get in and out of the facility. More
by sanjeev.parab29
Employees Worked With
July 20, 2018
Chevy Malibu Brake issue Mike dealt with the issue efficiently got the car back to me quickly as always I received excellent service the problem seems to have disappeared Mike dealt with the issue efficiently got the car back to me quickly as always I received excellent service the problem seems to have disappeared More
by JOHN.NASHMY
Employees Worked With
