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Hawthorne Chevrolet

Hawthorne, NJ

4.8
5,328 Reviews
You'll find that here at Hawthorne Chevrolet we understand more than any other dealer what you want to accomplish when purchasing a new or pre-owned car or truck, and how you want the process to go. It's why we're THE largest Chevrolet new car dealership in NJ every year. It's also why we've been under the same ownership since 1927! Our average sales and service team member tenure is well over 15 years here, so we're all veterans who understand the meaning of things like loyalty, partnership, service, community, heritage. Know that here is where your next deal is, and we look forward to being of service to you soon!
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1180 Goffle Road

Hawthorne, NJ

07506

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Showing 5,328 reviews

March 28, 2017

TRUCK GREAT SALES MAN BOUGHT MANY VEHICLE & WIL CONTINUE TO BUY AGAIN THANKS ROBERT FOR ALL YOUR HELP AS A SALES MAN & PERSON ROBERT DeSIMONE THANKS AGI More

by MIDNIGHTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2017

Highly recommended The best dealings I have ever had were with Rob. He takes the time to make sure you understand everything. Even a few years after my last purchase I c More

by TekXpress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2017

Sales I bought and leased vehicles from Hawthorne Chevrolet over the years - I deal only with Rob DeSimone who is knowledgeable, professional and extremely More

by debbie
Recommend Dealer
Yes
Employees Worked With
March 27, 2017

Robert DeSimone Robert is the only person I'd ever buy a car from again. Easiest and most logical purchase I've ever made. Rob was knowledgeable about each car or tru More

by Dmerlo1126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert DeSimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2017

2017 Tahoe LTZ ( Hawthorne Chevy ) I would like to say that i finally enjoyed car shopping for the first time in a long time. My salesperson, John Dingertopadre was most likely the best More

by ESS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Dingertopadre
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2017

Excellence in sales and service I bought a Chevy suburban from Hawthorne Chevrolet and was were happy with the salesman John Dingertopadre and the service personnel he introduced me More

by Electricman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dingertopadre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kochan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Great Experience! Never felt rushed. All questions answered. Tom Brown did a great job! I will be back in two years for my next Chevy lease. I am enjoying my new rid More

by Mary's Chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2017

Frustrated I will never send anyone to this dealership . They are holding our $500 deposit on a vehicle that we are not taking anymore. Yes!! it was a special or More

by angelina13
Recommend Dealer
No
Employees Worked With
John Dingertopadre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barna Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffery Mays
Apr 03, 2017 -

Hawthorne Chevrolet responded

I can understand your frustration over this. I’d love to be able to speak with you, as we strive for 100% customer satisfaction at all times. I hope you’ll take the time to please reach out to me at your earliest convenience. Thank you for giving us this feedback, as we can always improve. I hope to hear from you. -Ryan Mays | Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.

Apr 11, 2017 -

angelina13 responded

I want to say Thank you very much to Ryan Mays. He asked for me to reach out to him to help me with my frustration of this matter and maybe I should of did that from the start. Instead of getting frustrated over something that could of been taking care of sooner ,so I want to apologize to the team at Hawthorne Chevy for over reacting and I'm glad we solved this problem and I received my deposit back. Thank you again Ryan Mays. 100% Customer Satisfaction I am! Thank you!!

March 22, 2017

Stay away from them I saw their ad online. It was $98 @mnt, $0 down, $0 security deposit. When I got there, their offer for the same car increased to $241 @month. Almost More

by Ted Buckley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Dingertopadre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Barna Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Hawthorne Chevrolet responded

We apologize for the events you describe below and thank you very much for letting us know about your visit. We certainly hope we can turn this situation around. Please contact me so that we can discuss this in greater detail. Thank you again for your time. -Ryan Mays | Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.

March 22, 2017

Fast and perfect This dealership gave me the best experience I've ever gotten While buying a new vehicle. Extremely friendly and got me to the exact price and the exac More

by RAM2050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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