3,023 Reviews of Hawthorne Chevrolet - Service Center
Not as good as previous visits The person who greeted me didn’t even say hello. The person who took my info was not friendly, and lied on my service report. Said I wanted specific w The person who greeted me didn’t even say hello. The person who took my info was not friendly, and lied on my service report. Said I wanted specific work done. Not true, it was recommended to me to have it done and I’m not certain that was true. This experience was by far the worst I’ve had in the almost 3 years I’ve been a customer. More
30k Service I was fully informed of the wait time for my 30k service and the car was delivered within that time. Everyone was friendly and the waiting room was cl I was fully informed of the wait time for my 30k service and the car was delivered within that time. Everyone was friendly and the waiting room was clean and comfortable. Always a pleasure to bring my car in for service. More
Awesome My service was prompt and excellent. Mike was very professional and got me out on the road right away. J.R. sold me my Camaro 5 years ago. He’s the be My service was prompt and excellent. Mike was very professional and got me out on the road right away. J.R. sold me my Camaro 5 years ago. He’s the best. More
Repair Good place to get car fix, had question they got answer or find out what I need to know, to get what I need to know Good place to get car fix, had question they got answer or find out what I need to know, to get what I need to know More
Humming problem Steve told me to come in and they fixed it. Now it's fine. I always trust his recommendations he said too many pot holes on the road Steve told me to come in and they fixed it. Now it's fine. I always trust his recommendations he said too many pot holes on the road More
Great Service Steve Kochan is as Professional as they come. Always courteous, very knowledgeable, great communication, delivers "on time". The whole Service staff a Steve Kochan is as Professional as they come. Always courteous, very knowledgeable, great communication, delivers "on time". The whole Service staff and mechanics are "First Rate". More
First service visit to Chevrolet Went for an oil change. The wait time for the service wasn't too long but the waiting area was subpar; coffee machine was broken. Also did not get a Went for an oil change. The wait time for the service wasn't too long but the waiting area was subpar; coffee machine was broken. Also did not get a car wash with the service. This was my first experience with getting a car serviced at Chevrolet and it does not compare to the great services that I always received at Mazda, Nissan, Infiniti and Toyota over my lifetime. More
Steve is Fantastic! The service department did a GREAT job! I have been bringing my Corvettes to Steve K for years and I am always very satisfied. I trust Steve with my The service department did a GREAT job! I have been bringing my Corvettes to Steve K for years and I am always very satisfied. I trust Steve with my cars. More
Free New Car Service Brooke Geyer took care of my vehicle as needed and the short wait time enabled me to have time to take care of other business that day. Brooke Geyer took care of my vehicle as needed and the short wait time enabled me to have time to take care of other business that day. More
Recall visit Equinox had to come in for recall. I was surprised that no one was in the garage to greet me for about 5 minutes. Manager was friendly and efficient a Equinox had to come in for recall. I was surprised that no one was in the garage to greet me for about 5 minutes. Manager was friendly and efficient and got psuper work completed quickly. Repair took less time than I was told it would take. When I was told my car was ready, it took a little time for the mechanics to find it so I could leave. This experience was unlike any previous experiences. There seemed to be a lot of miscommunication in the garage area. Everything else was okay. More