Hayes Chrysler Dodge Jeep of Gainesville

Always top notch service and professionalism at this location (Oakwood). Terry and his crew can get the job done. I highly recommend this dealership for all you vehicles purchases and service. location (Oakwood). Terry and his crew can get the job done. I highly recommend this dealership for all you vehicles purchases and service. More

1/10 horrible experience. I had an appointment at 9:30 am, and when i showed up at 9:25am, I was told there was no appointment. I had to ask a manager about it and mysteriously my appointment appeared. My am, and when i showed up at 9:25am, I was told there was no appointment. I had to ask a manager about it and mysteriously my appointment appeared. My car was never looked at More

The Service Department was very helpful, and attentive while assisting me with my vehicle. Spence was professional when discussing the optional issues with my vehicle and also handled the recalls on my je while assisting me with my vehicle. Spence was professional when discussing the optional issues with my vehicle and also handled the recalls on my jeep. More

The best experience I ever had when buying an used vehicle, it was a smooth process, excellent customer service, definitely I will be talking about you, vehicle, it was a smooth process, excellent customer service, definitely I will be talking about you, More

Used Coupon for Synthetic Blend oil change and tire rotation. Appears receipt doesn’t reflect “synthetic blend”? MINIMAL dialog w/ Advisor. My overall ratings for this visit are SERVICE related only. rotation. Appears receipt doesn’t reflect “synthetic blend”? MINIMAL dialog w/ Advisor. My overall ratings for this visit are SERVICE related only. Previous purchase of this truck and Paint Shop experiences were positive! More

Brett being new to the organization was very helpful in answering questions and working through the sales process. (might want to update the site for both the Sales Dept and Finance Dept personnel) answering questions and working through the sales process. (might want to update the site for both the Sales Dept and Finance Dept personnel) More

Definitely the best experience of buying a new vehicle I've ever had. Vivek was very personable and knew the answer to every question I asked. Would 100% recommend him to anyone. I've ever had. Vivek was very personable and knew the answer to every question I asked. Would 100% recommend him to anyone. More

I am very disappointed under the circumstances I had to purchase another Dodge. Felt like just another tally mark on the sales board. Still waiting for Terry to get back with me about a service issue. I kn purchase another Dodge. Felt like just another tally mark on the sales board. Still waiting for Terry to get back with me about a service issue. I knew I would lose my leverage as soon as I bought a new car. Not happy at all that my 2015 Charger had engine failure at 108,000 miles. Had all service performed by the dealer. Expected Hemis to last longer. I hope Dodge makes this right since I am taking a risk with another Charger. Long time Hayes customer and loved my previous car. Service has always been great, with the exception of this last time. Currently very unsatisfied! More

Haye’s has been our go to dealership for several years now, and we’ve had good deals and good service. Will definitely be back. now, and we’ve had good deals and good service. Will definitely be back. More

I purchased a 2014 Nissan Pathfinder SV. Everythings is excellent until after you sign the paperwork. Finance strings you along for months for a warranty and GAP refund. The vehicle was overpriced, but tha excellent until after you sign the paperwork. Finance strings you along for months for a warranty and GAP refund. The vehicle was overpriced, but that was my fault for not doing more research, so I accept that failure. I have waited for the refund to credit to my account since July and have yet to receive it. Every time I inquire about it, I am told that they processed it. I wait weeks before following up to give them time, nevertheless, every time it is the same untruth. I just recently started 4 businesses along with a Non Profit Organization. I really wanted to work with this dealership in the future to purchase more vehicles for staff, but my opinion has been soured due to the issues that have surfaced. More