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Hayes Chrysler Dodge Jeep of Gainesville

Gainesville, GA

4.7
1,138 Reviews
Welcome to the Hayes Chrysler Dodge Jeep website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Chrysler, Dodge or Jeep car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Hayes Chrysler Dodge Jeep has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.
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3115 Frontage Road

Gainesville, GA

30504

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Showing 1,138 reviews

March 26, 2026

I have my jeep compass latitude back to the dealership for another problem on 3/16/2026 making sure it will be drivable have to keep it for a while. I’m sure it will work out fine when I get it back. More

by Samuel hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Senior advisor
Apr 02, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi Samuel, thank you for trusting us with your Jeep Compass. Rest assured, you vehicle is in good hands and our team is hard at work to make sure it’s good to hit the road again. Thank you for choosing Hayes for your service needs and if you have any questions please don’t hesitate to reach out.

March 25, 2026

We went to several dealerships, and the on line no haggle sites. Could not find what we wanted. Found it at Hayes! Our Jeep has low miles, great interior and body, and good warranty! Enrique is very knowledg More

by Kcheek59
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonnie Barr in the office is a xxxxxxpro!
Mar 25, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're thrilled you found the right Jeep with us! It was a pleasure to assist you throughout the process and we hope you have many awesome journeys in your new car! Thank you for shopping with us and we look forward to serving you again!

March 22, 2026

This is second truck I bought from this dealer in the last year , paid out $14.000 dollars in down payments , brought the truck in for a couple of things to get checked out , one is a vibration when acce More

by Fatboy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Pratt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
Mar 25, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi there, we apologize that you are dealing with this issue. In good faith, we have tried to accommodate for this by issuing a replacement part and having our technicians take a look at the vehicle. We appreciate your sharing your feedback and will do what we can to address this. Thank you.

Mar 25, 2026 -

Fatboy1 responded

I was told that they would replace a part that I thought was the issue but if that did not repair the issue that they would waste any more time trying to find out what the problem is because it only happens when I pull my camper , I also don’t know what they mean by good faith because the truck is still under the power train warranty also I was able to duplicate the problem with the technician in the truck with me , after I called customer service and the representative talked with the service advisor at the dealership she was told that I could not duplicate the issue and that my camper was to big for my truck , my camper is 45 feet long and weighs 15,000 lbs fully loaded well within the 20,000 lbs towing capacity and a hitch weight of 3300 lbs also well within the 4300 lbs payload capacity so their response is only part of what really happened .

Mar 25, 2026 -

Fatboy1 responded

I’m not sure what good faith means because the truck is still under the powertrain warranty , the service department said they can’t find anything and my camper is too big for the truck , my camper weighs 15,000 pounds fully loaded so well within the 20,000 pound towing capacity and has a hitch weight of 3300 pounds again well within the 4300 pound payload capacity , the general manager told me he would change the part that I think is defective but if it doesn’t fix it he will not continue to try and diagnose the problem or waste any more time on it , so I called customer service and they told me that I should take it it to a different dealer , very poor customer service especially for a repeat customer .

Mar 25, 2026 -

Fatboy1 responded

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March 22, 2026

Excelente atencio buenos vehiculos en venta se adaptan à cualquier presupuesto qué tengas los recomiendo al 100% More

by emberls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

¡Realmente apreciamos tus palabras! Aquí en Hayes, hacemos todo lo posible para asegurarnos de acomodar a los clientes de todos los presupuestos y créditos porque queremos que todos se alejen felices. ¡Gracias por elegir Hayes! Si necesita más ayuda, por favor no dude en contactar!

March 15, 2026

Great service and can always make it happen for us! Thank you Mr Rich 10/10 More

by bri1776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Rogeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Ayub, Christian Evans, Andrea Menchaca
Mar 18, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're always fighting for you and going the extra mile! Your satisfaction is super important to us! Thank you for the 5-star review and we hope to see you again soon!

March 11, 2026

I like the professional of the senior advisor and the tech which was get the Jeep compass straight out of the problem I had and will recommend Hayes of Gainesville Georgia service on march 4 2026. More

by Samuel hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 18, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're thrilled to hear you enjoyed working with our senior advisor and tech and that they solved the issue with your vehicle! We really appreciate your recommendation and look forward to serving you again! Have a great day!

Mar 18, 2026 -

Samuel hood responded

I’m thank you again for the time and opportunity to talk with you.

March 11, 2026

Ryan did a great job of meeting my needs as did Ruben in finance. Highly professional More

by jlloyd4312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Kelly
Mar 18, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad Ryan and Ruben listened and attended to your needs. It was our pleasure serving you! If you need further assistance, please don't hesitate to reach out.

March 09, 2026

Overall, it was a good experience. The price listed on CarGurus is misleading but was able to negotiate close to listed price. More

by evose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad you had a good experience shopping at Hayes and we apologize for any confusion regarding final pricing. We appreciate you bringing this to our attention and hope to continue to improve our services to make things even smoother next visit. If you have any questions about your new vehicle, please don't hesitate to reach out! Have a wonderful week.

March 04, 2026

Excelente atencion muy buen servicio y una venta 100% transparente felicitó al vendedor Enrique Camacho muy buena atención y servicio junto al Gerente Ruben Jiménez que también ayuda a cualquiera que val More

by emberls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

¡Enhorabuena por encontrar el coche perfecto! Fue un honor ayudarte durante todo el proceso. ¡Gracias por elegir a Hayes y bienvenido a la familia!

March 01, 2026

Want to thank Alexis so much for his help, He was very helpful and made the whole experience smooth and easy we are very pleased and thankful we highly recommend him and Ruben. They are definitely a great More

by ms_jfarias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Jimenez
Mar 05, 2026 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for recognizing Alexis and Ruben! We're delighted to know your experience from beginning to end was so wonderful and that they helped you feel comfortable. We'll be here whenever you need us!