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Shane Pratt
Shane Pratt
Sales Manager
Hayes Chrysler Dodge Jeep of Gainesville
3115 Frontage Road
Gainesville, GA 30504
47 Reviews
Hello, I'm Shane Pratt, a car salesman who takes immense pride in my work and is committed to delivering outstanding customer experiences. With years of experience in the automotive industry, I have developed a deep understanding of the needs and desires of car buyers. My goal is to ensure that every customer I work with receives personalized attention, expert guidance, and a memorable car buying journey. As a passionate car salesman, I am driven by my love for cars and my desire to create exceptional customer experiences. With extensive knowledge of the industry and a commitment to outstanding service, I am dedicated to helping customers find their perfect vehicle and ensuring their satisfaction every step of the way. Whether you're a first-time buyer or a seasoned car enthusiast, I'm here to provide you with a stress-free and enjoyable car buying experience. Let's work together to make your automotive dreams a reality.
Read moreDealership Experience
4 yrs, 7 mos
Industry Experience
4 yrs, 7 mos
Languages Spoken
English
47 Reviews
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47 Reviews of Shane Pratt
July 29, 2026
That place is such a rip off it isn’t funny. Got an alternator and installation for $1,500 and they wanted to charge me more for something that could have been done for $700 out the door parts a Got an alternator and installation for $1,500 and they wanted to charge me more for something that could have been done for $700 out the door parts and all. More
by KCROBINSON2007
Verified CustomerOther Employees Tagged: Ruben Jimenez, Tyler Boucher, Tracy Rogeri, Clinton Garrison, Ritch Wharton, Alexis Jimenez, Enrique Camacho
July 23, 2026
Ryan was very professional, extremely polite and respectful. He had the vehicles that I was interested in cleaned, inspected, and ready for me to review and to test drive. He was very knowledgeable respectful. He had the vehicles that I was interested in cleaned, inspected, and ready for me to review and to test drive. He was very knowledgeable about the various features and differences between models. Ryan offered me nice cold bottles of water which was greatly appreciated. The finance lady Miss Bonnie was excellent to work with as well. More
by davidhaaland54
Other Employees Tagged: Ryan Kelley 5 Stars
April 28, 2026
Excellent dealership with professional people serving the customers. Enrique was very knowledgeable and very professional customers. Enrique was very knowledgeable and very professional More
by lennym46
Other Employees Tagged: Ruben Jimenez, Tyler Boucher, Enrique Camacho
March 27, 2026
Nobody replies to emails, Reached out to numerous individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience individuals and received no response to anything. Nobody cares once you sign the papers. Salesman was fine, everyone else after ruined the experience. They also did not put the temp tag on, tried to ask us to drive an hour + back to the dealership, which was refused, so they had to come to our office to do it. More
by cvose
Other Employees Tagged: Ruben Jimenez, Tyler Boucher, Ritch Wharton
March 22, 2026
This is second truck I bought from this dealer in the last year , paid out $14.000 dollars in down payments , brought the truck in for a couple of things to get checked out , one is a vibration when acce last year , paid out $14.000 dollars in down payments , brought the truck in for a couple of things to get checked out , one is a vibration when accelerating from a stop but only when I pull my camper , I even pulled the camper to the dealer so I could show them what it was doing , I took one of the technicians out with me and showed him what it was doing and he told me it would be hard to fix because it only does it when I pull my camper but he would check it out , after a couple days I was told that they couldn’t fix it and I should call customer service , so I did and when the customer service representative called the dealer and spoke with them she was told that I couldn’t duplicate the vibration and that my camper was too big for my truck , I have a 2024 ram 3500 single rear wheel with the Cummins diesel and my camper fully loaded is 15,000 lbs which is well within the tow capacity, so I talked with the general manager and he told me that he would change the part that I think is faulty but if that didn’t fix the problem they would not make any more repairs or spend any more time on it , so I called customer service back and they suggested I take it to another dealer , very poor customer service. More
by Fatboy1
Other Employees Tagged: Alexis Jimenez , Stephen
February 22, 2026
I drove 1. 5 hours to get to this dealership, and it was worth it. Ryan and Shane are amazing people. Ryan went above and beyond to help me. This was the first o 5 hours to get to this dealership, and it was worth it. Ryan and Shane are amazing people. Ryan went above and beyond to help me. This was the first of three dealerships that I stopped at on my hunt for a used vehicle, and the respect and friendliness that I was shown from Ryan and Shane is the exact reason that I ended back at this dealership two days later and walked away with a brand new 2026 Ram 2500. I would feel comfortable sending my wife and her mother here without me to purchase a car, and I know they would be treated fairly and respectfully. I bought three vehicles from the Dodge dealer in my town, but when I went back to look for a truck this time, the dealership was under new ownership, and they acted as if I was not worth their time. The joke was on them. I had money and great credit. They also lost a lifetime customer, but Hayes of Gainesville gained a lifetime customer. I paint cars for a living so I asked Ryan if he could get me a few pictures and send them to me because we all know what we see on the internet is not always what you get. Lol Instead he pulled the truck out, rinsed it off and took video showing me how it looked in the sun on one side and shade on the other. This was important because this particular red has 2 different color red pearls in it so the sun really pops when it hits it. Then he took a video of the inside explaining all the options that this truck came with. That is the kind of pride, workmanship, and respect these people have for their customers. I am proud to say I bought my truck from Hayes of Gainesville and I am a customer for life. I have told everyone I know about the experience I had. So thank you to all of the Hayes family. More
by jdubose2001
Other Employees Tagged: Ryan was my salesman. He works in the used car lot and I wanted to stay working with him.
February 07, 2026
He was very nice very knowledgeable and very helpful during the whole process would highly recommend him during the whole process would highly recommend him More
by wntraylor
Other Employees Tagged: Enrique Camacho
December 20, 2025
Alexis did a great job of being there even after the purchase of the vehicle to make sure everything got done correctly and answer any questions that popped up purchase of the vehicle to make sure everything got done correctly and answer any questions that popped up More
by B
Other Employees Tagged: Alexis Jimenez , Morgan in the ‘we owe’ was a huge help
December 16, 2025
Hayes has always been there when our family is looking for a vehicle! Always welcoming and ready to help! for a vehicle! Always welcoming and ready to help! More
by tabitha
Other Employees Tagged: Ruben Jimenez , Ryan, Bowen
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