Hayes Chrysler Dodge Jeep of Gainesville

Unexpected Enjoyable Experience It had been over 15 years since we had purchased a car. As was typical at that time, the “Used Car Salesman” moniker was an accurate description of th It had been over 15 years since we had purchased a car. As was typical at that time, the “Used Car Salesman” moniker was an accurate description of the sales associates at that time. Though the idea of possibly purchasing a new car was exciting, the impending time having to deal with a salesperson was not something we were looking forward to as we drove to the dealer. We are happy to tell you things have changed. Our salesman Jody Wardlaw couldn’t be anything further from that old moniker. We had a very enjoyable, informative, fun, and positive experience AND went home with the vehicle we found on their website. We would recommend Hayes Chrysler Gainesville and specifically Jody Wardlaw to anyone. More

They were friendly and willing to work with me! I’ve already told people about y’all & I will continue to do so!!!! I am extremely satisfied! already told people about y’all & I will continue to do so!!!! I am extremely satisfied! More

This place has tunnel vision As far as the service, very forgetful, bad communicators, or lazy. They'll only address the obvious. Making them aware of an issue means nothing. As f As far as the service, very forgetful, bad communicators, or lazy. They'll only address the obvious. Making them aware of an issue means nothing. As far as sales. Nice people that are terrible at closing. Very bend don't break. I could see a lot of people walking away & buying some where else More

30K Service I purchased a gently used 2018 jeep grand Cherokee summit from this dealership back in July. I have had a couple of issues with the vehicle however Ni I purchased a gently used 2018 jeep grand Cherokee summit from this dealership back in July. I have had a couple of issues with the vehicle however Nick Colburn has made sure I have been taken care of. I cannot say enough good things about him. If it hadn’t been for this young man I would’ve never purchased a new vehicle from here. I had previously owned a jeep JK wrangler and had some issues and could not get help from a dealership that I purchased it from so I had called in and got Nick on the phone and he was the most helpful of any advisor I have ever worked with. He offered great help when nobody else would from the dealership that I bought it from so when it came time to buy a new car I went to this dealership and specifically requested him to be my service advisor. More

Great customer service in both sales and service. Came in for service and ended up buying a new car. Plan on making this dealership my new place for service for service and ended up buying a new car. Plan on making this dealership my new place for service More

Nick colburn was great. He helped us with new wheels/ tires for my wife’s new Jeep jl. We will be back & have service done thire! Thanks tires for my wife’s new Jeep jl. We will be back & have service done thire! Thanks More

I have had nothing but great experiences with Hayes, everyone is so helpful and super nice. So grateful that I can take my vehicle there. Donna F. everyone is so helpful and super nice. So grateful that I can take my vehicle there. Donna F. More

GREAT BUYING EXPERIENCE I recommend Tracy Bryan to anyone in the market for a new or preowned car or truck. She is very personable has great product knowledge. She is NOT pus I recommend Tracy Bryan to anyone in the market for a new or preowned car or truck. She is very personable has great product knowledge. She is NOT pushy or a sales person the relies on pressuring you i to a perchase. She took the time to make sure my buying experience was too notch. I can't say enough about how she and the staff at the dealership made my buying experience great.😁 More

Great salesman and dealership Salesman Patel went above what he needed too to help us by our 2018 Dodge Durango he brought it to our house so my wife could see it and let us test d Salesman Patel went above what he needed too to help us by our 2018 Dodge Durango he brought it to our house so my wife could see it and let us test drive it , see we have 5 kids and very little time to go to a car lot and look at a car but he made it happen and my wife loved the car and we picked it up the next day , V you are the man .. if you are looking for a used or new car or truck go see V and the other great people at Hayes. More

I must say Hayes has stepped it up in the service dept. Keith in service was always on the run trying to help people. Something has happened for the good because service used to be a mess there. Somebody ha Keith in service was always on the run trying to help people. Something has happened for the good because service used to be a mess there. Somebody has put together a good thing there at Hayes and it’s working. More