Hayes Chrysler Dodge Jeep of Gainesville

Brett being new to the organization was very helpful in answering questions and working through the sales process. (might want to update the site for both the Sales Dept and Finance Dept personnel) answering questions and working through the sales process. (might want to update the site for both the Sales Dept and Finance Dept personnel) More

Definitely the best experience of buying a new vehicle I've ever had. Vivek was very personable and knew the answer to every question I asked. Would 100% recommend him to anyone. I've ever had. Vivek was very personable and knew the answer to every question I asked. Would 100% recommend him to anyone. More

I am very disappointed under the circumstances I had to purchase another Dodge. Felt like just another tally mark on the sales board. Still waiting for Terry to get back with me about a service issue. I kn purchase another Dodge. Felt like just another tally mark on the sales board. Still waiting for Terry to get back with me about a service issue. I knew I would lose my leverage as soon as I bought a new car. Not happy at all that my 2015 Charger had engine failure at 108,000 miles. Had all service performed by the dealer. Expected Hemis to last longer. I hope Dodge makes this right since I am taking a risk with another Charger. Long time Hayes customer and loved my previous car. Service has always been great, with the exception of this last time. Currently very unsatisfied! More

Haye’s has been our go to dealership for several years now, and we’ve had good deals and good service. Will definitely be back. now, and we’ve had good deals and good service. Will definitely be back. More

I purchased a 2014 Nissan Pathfinder SV. Everythings is excellent until after you sign the paperwork. Finance strings you along for months for a warranty and GAP refund. The vehicle was overpriced, but tha excellent until after you sign the paperwork. Finance strings you along for months for a warranty and GAP refund. The vehicle was overpriced, but that was my fault for not doing more research, so I accept that failure. I have waited for the refund to credit to my account since July and have yet to receive it. Every time I inquire about it, I am told that they processed it. I wait weeks before following up to give them time, nevertheless, every time it is the same untruth. I just recently started 4 businesses along with a Non Profit Organization. I really wanted to work with this dealership in the future to purchase more vehicles for staff, but my opinion has been soured due to the issues that have surfaced. More

The sales process was flawless and worth the time to come in and visit them. They took all precautions and safety with our current situation. I will be back when it is time. They were prompt and listened to in and visit them. They took all precautions and safety with our current situation. I will be back when it is time. They were prompt and listened to my needs in a truck and found me a very nice vehicle. More

Polite, courteous, and welcoming are just a few word that describes my service rep at Hayes. I have had an air conditioning issue for a while. It is my wife’s Wrangler so most of my information is secon that describes my service rep at Hayes. I have had an air conditioning issue for a while. It is my wife’s Wrangler so most of my information is second hand. I brought the Jeep in for the air issue and several things were preformed to remedy the issue. After a few visits the problem was diagnosed and resolved. Nick Colburn went that extra mile to satisfy us. Thank you More

The service fella Spence was awesome, friendly and knowledgeable. Timely service was done and easy communication. My first visit and I will be coming back. Thanks Spence!! knowledgeable. Timely service was done and easy communication. My first visit and I will be coming back. Thanks Spence!! More

Nice salesman, very knowledgeable about product. Willing to work with payment and trade in. Not pushy, very later back. Finance was good, and I got what I wanted. to work with payment and trade in. Not pushy, very later back. Finance was good, and I got what I wanted. More

Very professional. Spence Westbrooks exceeded my expectation. Going back for additional service next week. Thank you very much for the great service on my old truck. expectation. Going back for additional service next week. Thank you very much for the great service on my old truck. More