Hayes Chrysler Dodge Jeep of Gainesville

Wonderful experience with Tracy and Bonnie We had a wonderful experience with Tracy and Bonnie. Tracy made the car buying experience stress free for my wife (who normally has anxiety about big We had a wonderful experience with Tracy and Bonnie. Tracy made the car buying experience stress free for my wife (who normally has anxiety about big changes and decisions like this) that’s spoke volumes to me as a husband - my wife was stress free and had a great experience! Bonnie in finance was AWESOME! She was very friendly and thorough in all aspects. She did it in a friendly way that also made The paperwork process stress free for my wife. We will defiantly be using Tracy and Bonnie in the future. We will also refer anyone to Hayes Gainesville to Tracy and Bonnie. They did outstanding. Thank you for the experience. It does me - as a husband - good to heat my wife say “I really love this car. I’m so glad we did this and this experience was awesome. We didn’t feel pressured or anything. This was great. God truly blessed us.” Thank you again for this great experience. More

Hayes CDJR of Gainesville is a great place to buy! Tracy Bryan worked hard to get us the best deal on our new Jeep. She was professional, courteous, and a pleasure to work with. Ruben and Bonnie walked Tracy Bryan worked hard to get us the best deal on our new Jeep. She was professional, courteous, and a pleasure to work with. Ruben and Bonnie walked us through the financing and worked hard to get us the best rates possible. Showroom is clean and comfortable and everything was ready for us when we arrived. Thanks for a great car buying experience!! More

Kia Happy Nice, clean facility. Friendly folks. Tracy was the most laid back and easy, non pushy sales person I've ever dealt with. I highly recommend her. Nice, clean facility. Friendly folks. Tracy was the most laid back and easy, non pushy sales person I've ever dealt with. I highly recommend her. More

Went there last minute to make a future appointment for oil change, slow air leak tire and rotation and WOW....they said they could do it now if I wanted. Had to run home and drop off wife and came back ar oil change, slow air leak tire and rotation and WOW....they said they could do it now if I wanted. Had to run home and drop off wife and came back around 3:15pm and they were waiting. Service Department did a great job that’s why I keep going back...........CUSTOMER SERVICE. Thanks More

Really excellent Customer Service! The Service dept and I had a misunderstanding about when I was supposed to pick up my car. Service was closed when I called at 7pm, but Sales jumped into action! The Sales had a misunderstanding about when I was supposed to pick up my car. Service was closed when I called at 7pm, but Sales jumped into action! The Sales Manager, Steven, spent an hour finding my car, my keys and my bill - which was zero dollars! He even offered to come get me at work. Definitely went the extra mile. I will be a return customer for sure! Thanks Steven! More

The service department has always provided excellent customer service. They are fast and as always very courteous. Recommends customer savings by offering oil change packages. customer service. They are fast and as always very courteous. Recommends customer savings by offering oil change packages. More

AWESOME! The best experience I’ve had! This is the 2nd car I’ve purchased through Hayes and they never fail to disappoint me. My sales rep was so kind and made The best experience I’ve had! This is the 2nd car I’ve purchased through Hayes and they never fail to disappoint me. My sales rep was so kind and made the process very smooth and quick. I could’ve be anymore happier! More

Unexpected Enjoyable Experience It had been over 15 years since we had purchased a car. As was typical at that time, the “Used Car Salesman” moniker was an accurate description of th It had been over 15 years since we had purchased a car. As was typical at that time, the “Used Car Salesman” moniker was an accurate description of the sales associates at that time. Though the idea of possibly purchasing a new car was exciting, the impending time having to deal with a salesperson was not something we were looking forward to as we drove to the dealer. We are happy to tell you things have changed. Our salesman Jody Wardlaw couldn’t be anything further from that old moniker. We had a very enjoyable, informative, fun, and positive experience AND went home with the vehicle we found on their website. We would recommend Hayes Chrysler Gainesville and specifically Jody Wardlaw to anyone. More

They were friendly and willing to work with me! I’ve already told people about y’all & I will continue to do so!!!! I am extremely satisfied! already told people about y’all & I will continue to do so!!!! I am extremely satisfied! More

This place has tunnel vision As far as the service, very forgetful, bad communicators, or lazy. They'll only address the obvious. Making them aware of an issue means nothing. As f As far as the service, very forgetful, bad communicators, or lazy. They'll only address the obvious. Making them aware of an issue means nothing. As far as sales. Nice people that are terrible at closing. Very bend don't break. I could see a lot of people walking away & buying some where else More